Comments on: Solved in 2024: Ring Doorbell Live View Not Activating

By: Ron

Ron — Sat, 06 Nov 2021 17:52:40 +0000

Deactivating 4G LTE or just shutting down data line completely will allow live view on floodlight cam Plus, older versions of floodlight cam do not have issues with 4G LTE,
Rapid Ring app does not have issues with 4G LTE on the flood light cam Plus.
Floodlight cam Plus was put up to replace older version of floodlight cam that worked perfectly,
Chime Plus on interior wall insured that signal strength is more than sufficient.
The issue lies between the Ring app and the providers are incompatible with some cameras on 4G LTE on some devices.(apv4 versus apv6)
Have worked with ring technicians for almost 6 weeks to correct this issue with no results.
All recommended tests and setting changes have been applied, have verified issue is 4G LTE.

By: Daniel Walsh

Daniel Walsh — Sat, 25 Sep 2021 17:42:04 +0000

In reply to Michael.

Hi Michael,

Thanks for the comment. Yes, you are correct. Live view can be accessed on Ring.com

I’ve removed that line from section 1.

Thanks again

By: Michael

Michael — Sun, 19 Sep 2021 23:16:03 +0000

in #1 you say: It is important to note that you cannot access Live View via the Ring website.
I just did that….Can’t be Viewed by the public? I hope not. By the owner, definitely.