Amazon Echo Alexa device might not be responding due to connectivity issues or microphone settings. Ensure your device is connected to the internet by checking your Wi-Fi. Restart your Alexa and your router. If the issue persists, open the Alexa app, navigate to Devices > Echo & Alexa > [Your Device], and ensure it has the latest firmware updates. Also, verify that the microphone is not muted and test the device with another voice command. For more detailed troubleshooting, refer to the Alexa Help & Customer Support.

Now, let's get into more detail about common Alexa echo problems:

How to fix Alexa not responding to voice commands issue?

Method 1: Ask Alexa Echo your question again and this time speak louder! 

While it sounds ridiculous, voice recognition issues could be because the Amazon Echo Alexa device simply didn’t catch your question!

Echo devices have integrated omnidirectional microphones so in theory they can catch voice commands from 360 degrees and a decent distance. 

My experience is somewhat different! I have an Amazon Echo speaker installed above a kitchen wall cabinet which regularly misses questions I ask and I typically need to shout the question at her!

I really should just move the device, so it’s in a more direct “earshot!”

If you have a Smart TV or Firestick, you may need to press the microphone button on your remote for Alexa to hear your command.

If you are using Alexa on your phone, you may need to be in the Alexa App for the voice command to register.

Method 2: Test the microphone button by saying “Alexa, can you hear me?”

Alexa activates when she hears her “wake word” which is typically “Alexa”, “Echo” or “Computer”. However, there are plenty of times when she thinks she hears her wake word and listens in. After analyzing the audio signal, if she determines that there isn’t actually a question for her, she simply ignores it.

If you ask Alexa a very long-winded question, she can sometimes think the audio isn’t relevant to her and ignore it. 

So instead when testing, I recommend simply asking “Alexa, can you hear me?”

Method 4: Rephrase the Question to see if Alexa responding

If the Amazon Alexa device responds to “Can you hear me” but not your original question, then it's worth rephrasing the question to something she will respond to.

Method 5: Leave a slight gap between saying “Alexa” and your voice command

I have a tendency to speak quite fast, which can result in Alexa missing the question.

To ensure your voice commands are properly relayed, leave a slight gap when you say the word “Alexa” followed by your question.

As you relay the commands, make sure you speak naturally and clearly. To get a better understanding of how Alexa picks up your commands, you may access the Alexa history and see what the device interprets during your voice commands.

(Alexa App > More > Settings > Alexa Privacy > Voice History).

When I did this I was surprised how many times Alexa recorded audio which was then classified as “Audio was not intended for this device”.

Method 6: Check if your Amazon Alexa Echo device is powered on and responsive

If Amazon Alexa responding to you with the silent treatment, then it’s time to check if she’s actually plugged in!

Echo devices need a constant reliable power supply and I recommend using the power adapter that came with the device when you purchased it.

If the Amazon's Alexa device is securely plugged into a wall outlet, then press a button on the device. There should be some feedback to your button press, such as the light ring illuminating or some message on the screen.

Method 7: Check Alexa if muted

If your device has power then to check whether or not your device is muted, look at its light indicator. If the light indicator is red, your device is muted.

The mute feature prevents the device from picking up your commands and responding to them. To unmute the device, press the microphone button for at least two seconds and the device will send an indication that it has been unmuted. 

Method 7: Check the selected “Wake Word” in the Alexa App

As mentioned earlier, Alexa can be configured to respond to other “wake words” such as Amazon, Echo or Computer . There are also optional “celebrity wake words” such as Samuel L Jackson, Melissa McCarty, Shaquille O’Neill or even Santa Claus!

If the Echo device is configured to respond to one of those other words, then it won’t respond to the “Alexa” prompt.

To double check which is set …

1. Go to your Alexa App > More > Settings > Device Settings
2. Select the device you are trying to communicate with
3. Hit the cog at the top right of the screen
4. Hit “Wake Word” under General
5. This loads the various wake words and “Alexa” should have a blue tick beside it. If it doesn’t either select it, or instead just use the other wake word configured.

Method 7: Reduce background noise or move the Alexa device

I’ve found the Echo microphones to be quite good at picking up questions, even when the Echo speaker is blaring out music.

However, if another device is playing music, or there’s simply a lot of active noise in the room, voice recognition issue can occur. Also, Amazon recommends moving your device away from walls!

So, to ensure Alexa clearly hears your commands and is able to respond, you’ll want to reduce or eliminate the background noise. These include anything from TV or music speakers, to sounds from kitchen appliances, or conversations.

Method 8: Check if “Brief Mode” is enabled

If “Brief Mode” is set, it can reduce the duration of Alexa’s responses. It can also replace responses with a short beep instead of answering.

If you think this might be the problem, you can check it in the Alexa App under More > Settings > Voice Responses under Alexa Preferences. 

Method 9: Check if Alexa has an active internet connection

Sometimes you may experience issues with Echo Speaker or Display not responding to voice commands due to poor internet or no internet connection at all. 

While generally she’ll inform you if she’s having trouble connecting to the internet, on occasion she might not.

Method 10: Test Wi-Fi on your phone while standing beside your router

To check if your Wi-Fi network has internet, I typically connect my phone to the network and disable mobile data. From there I try to access the internet through Google Chrome or another web browser. As web browsers can serve cached content, I usually try to run a speed test to ensure there is data flowing back and forth (Simply Google the words “speed test” to find the resource).

Method 11: Test Wi-Fi on your phone while standing beside your Echo device

While you may have a decent internet connection while standing beside your router, that signal might not be as powerful where your Echo device is located.

So carry out the test again, but this time go to the location of the smart speaker.

If you suspect your Wi-Fi signal is the issue, it might be worth investing in a Wi-Fi repeater/extender or upgrading to mesh Wi-Fi. Alternatively, you could move the Echo device closer to the Wi-Fi router.

Method 12: Double Check Wi-Fi settings for the device in the Alexa App

If your Wi-Fi network is operating normally, then I recommend checking to make sure the Echo device is configured to work with that Wi-Fi network.

For this go the Alexa App > More > Settings > Device Settings > Choose the Echo device. Press the cog at the top of the screen and under Wireless, you should see the name of the Wi-Fi network. This should be the same as the one you just tested with.

Method 13: Out-of-Date Firmware (Alexa software versions)

If you’ve plugged in your device for the first time in a while, it’s possible the device's firmware is out of date.

Typically, Echo devices download firmware automatically when connected to the internet.

You can usually ask “Alexa, check for a software update” However that’s clearly no help if she’s not answering you!

Instead, restarting the device as discussed next may help force a software update.

Note: You can also see the current Device Software Version under the About section of the device in the app. While this doesn’t tell you if this is the latest version, it may be useful if you end up speaking to someone in Amazon support.

Method 14. Restart your Alexa device

If making changes to the device settings doesn’t work or the device is unresponsive to button presses, you may have to simply restart your Alexa device. 

This is how you restart Alexa: Unplug it from the outlet, wait a minute and then plug it back in. (This is called “power cycling”)

Once it reconnects to the network, try the voice command again to see if it works.

Method 15: Reset your Alexa device

If the above methods don’t work, then you may have to resort to the last option – reset your Alexa device. 

To reset unresponsive Alexa, press the action button (The solid circle) on the device for 20 seconds. Once the light ring comes back on, you’re back in setup mode.

From here go to the device in the Alexa App and follow the setup instructions.

Final Words

If none of the above work to fix voice-recognition glitches, it’s possible that you either have received a faulty device or damage has occurred to the device over time.

This happened to me when I had an Echo Dot on my kitchen window and eventually, water splashed on it from the sink. It never really recovered from the water damage.

If you think those common Alexa voice recognition glitches are caused by the faulty device, then it’s definitely worth seeing if it's still under warranty and contacting the retailer or Amazon themselves.

So there you have it! 11 tips and tricks to fix the issue of Alexa Echo Dot not responding to your voice commands. 

Let us know in the comments below if any of these worked to fix your Echo problems or if you have any other tips or tricks I should include!

The post Why is my Alexa not responding to voice commands? appeared first on Smart Home Perfected.

An incoming call is indicated by a radiant green circle, while a spinning green emblem demonstrates that you're either on a call or starting a drop-in talk with another person, with the purple line and white light as other light pulsing signals.

The green notification is regularly mistaken for the yellow light ring, which signifies that you have a new notification or message indicated by the indicator light or the light red LED ring.

Check out our yellow light ring article, for how to manage these notifications and dismiss the yellow light among other status lights and flashing lights.

How can Alexa receive calls?

There are a number of ways your Echo speaker or display can receive calls. 

• “Alexa-to-Alexa Contact” allows people with Echo devices to call other people with Echo devices.
• If you’ve hooked up your mobile phone account (AT&T, Verizon, EE, Vodafone currently supported) to your Alexa profile, you can receive mobile phone calls on your Echo devices.
• If Skype is configured in your Alexa App, you can receive these calls via your Echo speaker also.

What is a Drop-In?

The Drop-In feature acts like a digital intercom and allows you to communicate with other Echo devices in your home.

For Echo and Echo Dot speakers, this acts like an automatically answered audio call while for the Echo Show, it acts like an instant video call.

To start a Drop-In you simply say:

• “Alexa, Drop In on [Echo device name]”

Or you can Drop-In from the Alexa app to your Echo speakers or displays if you are away from home.

You can also Drop-In on friends or family in other homes, if they have provided you with “Drop-In” permission. This is great if, for example, you are caring for an elderly relative and need to check in on them regularly.

Say to your Echo device:

• “Alexa, Drop In on [friend's name].”

This feature is configured on a contact-by-contact basis as you can see below:

What Does it Mean When Alexa Flashing Green Ring?

If you see a pulsing green light on your Echo speaker, it means you are receiving a call. Alexa usually informs you who is calling.

You can then say

• “Alexa, Answer”
• “Alexa, Ignore Call”

By saying “Answer”, you will be connected with the caller. Echo devices with a screen will also display the name of the caller.

You can also ignore it by saying nothing. Your Echo will stop pulsing right after the person stops calling. Both ways work fine and will turn off the pulsing green light on your Echo, reverting the LED light ring back to its default state among the various indicator lights

The other variation is the spinning green ring which shows when you are on an active call or someone has “dropped in” on you, indicated by conversation colors, light ring colors, light blue, and ensuring Alexa privacy.

You will see the green spinning light for as long as you are on that call. As soon as you or the other person hangs up, the green light will disappear, reverting back to the default Amazon Echo light colors.

To end the call or drop in, simply say:

• “Alexa, Hang up.” 

How to Fully Disable the Amazon Echo Alexa Green Ring?

If you don't want your Echo speaker to display the green light at all, and would rather disconnect Alexa from calls and Drop-Ins, follow the below steps.

The difference between an Alexa Call and a Drop-In

It’s possible to communicate with the Echo devices of family and friends through the Alexa Call or Drop-In feature.

The main difference between these methods is that you can reject an incoming call if it doesn’t suit, whereas you cannot reject a drop-in. A drop-in opens an instant conversation between the two Echo devices, like an intercom.

Drop-In is highly controlled and permissions must be granted on a contact-by-contact basis. This makes sense as it has the potential to be very intrusive. For that reason, it probably makes the most sense to only allow Drop-in for close family. I know that personally, I  wouldn’t want my friends listening in on my conversations or watching me through my Echo Show camera! 

FAQ:

Why is the Amazon Echo's light green?

The green light on your Amazon Echo indicates that you have an incoming call or drop-in. When you see a spinning or pulsing green light, it means someone is trying to reach you via Alexa's calling or drop-in feature.

What happens to the green light when you are on an active call?

When you are on an active call, the green light will remain solid on your Echo device. This signifies that the call is currently in progress.

Where does the green light appear on an Echo speaker with a screen?

On Echo devices with a screen, such as the Echo Show, the green light typically appears as a green bar or indicator at the bottom or top edge of the display, depending on the model. This light serves the same purpose of indicating incoming calls or active calls.

What does the Echo's green ring look like?

The Echo's green ring looks like a spinning or pulsing green light around the top edge of the device. When a call is active, the green light becomes solid. This visual indicator helps users identify the call status at a glance.

Conclusion

To get rid of the green light, if you’ve said “Alexa, Ignore Call” and “Alexa, Hang Up” and the light is still spinning, then it’s possible that it's more of a Yellow Ring than a Green one! In that case, say “Alexa, Clear Notifications.” Check out our other article which explains more about this.

Also, it may be possible that Alexa misheard something you said, and accidentally started a call or drop-in on someone else. While “Alexa, Hang Up” should solve this, you can review your voice history on the Alexa app to see if this is what happened.

Let us know what worked for you in the comments below!

Sources

https://www.amazon.com/

https://techcrunch.com/

The post Amazon Alexa Echo Green Light: What Does it Mean? How to Stop it? appeared first on Smart Home Perfected.

The blue light, green light, yellow ring, and flashing yellow light ring on your Amazon Alexa Echo hub serve as an alert system, providing notifications, reminders, and messages via the voice assistant and led indicator.

I shop a lot on Amazon, so in my experience, it is usually a message from Amazon shopping letting me know that a delivery is due to arrive today via the LED indicator light on my Echo Dot or through an Alexa guard.

However, it can also be an audio message received from your device by one of your contacts, for example, an alert that an Amazon “subscribe & save” item is about to be dispatched, a missed reminder that you had previously set, or a calendar event, indicated by order notifications or shipping notifications on your amazon echo hub.

Note: In certain lighting conditions, it can be difficult to see the exact color of the orange or flashing or slow yellow burst light. If the below does not solve your issue with orange here slow yellow burst or purple here, then I recommend, following the instructions here for the orange, purple ring, and green or yellow ring, referencing the indicator colors on your echo spot, which can signal issues with SMS texts.

You can also watch the latest version of my video below where I go over the various topics discussed in this online article, including voice messages, text messages, and contact access.

How to disable your Echo showing Yellow Ring?

The easiest way to enable, disable, and dismiss the Amazon Echo yellow light ring reminder feature is to simply speak to your voice assistant on your amazon echo dot about it!

Simply Say:

• “Alexa, what notifications do I have?”

You will then hear Alexa read out your notifications. Afterwards, the Yellow light will become purple, orange light,, purple, green light blue, and disappear.

If the message you answer that you don’t want to hear the notifications, then you can say:

• “Alexa, clear notifications”

After issuing the command, the yellow light will transition to another color within a few seconds, indicating that your request has been processed.

You can log into your Alexa app to see notifications, unread messages, and reminders also. Notifications should appear on the app home screen. Messages appear in the “Communicate” tab at the bottom while reminders are visible in More > Reminders.

Unread messages on your Alexa device can also trigger the yellow light, and checking these messages can help clear it.

Disable Amazon Echo Device Yellow Ring Notification Settings

If you would rather not receive select notifications from the Alexa yellow ring device, you can disable Amazon notifications completely from select settings on the yellow ring showing the device.

Customizing your device and notification settings is crucial for managing device alerts effectively, ensuring you receive important notifications while avoiding unwanted disturbances from missed calls, texts, and Amazon shopping updates.

Stop Alexa from reading out product names you have ordered

Notifications may be an issue for many who just bought a surprise present for a family member and want to keep it a secret. You don't want your Alexa smart speaker reading out what you bought in front of the person you bought it for, ruining a potential surprise, especially if you have alexa guard enabled on your echo show!

There is a section under Amazon Shopping Notifications where you can instruct Alexa to include or exclude product names in notifications. By default Alexa will not read out product names if it is marked as a gift or during major holidays.

However, you may still want to suppress it, just in case.

Benefits of the Alexa Yellow Notification

There were an estimated 260 million packages stolen last year, based on a report from SafeWise. If you live in a bad neighborhood, and the delivery man leaves your parcel at your doorstep, the yellow light can help you pick up your package before the porch pirates get it.

FAQ:

What should you do to make the yellow light disappear after receiving a notification?

To make the yellow light on your Alexa device disappear after receiving a notification, say, “Alexa, what are my notifications?” or “Alexa, read my messages.” This will prompt Alexa to read the pending notifications, causing the yellow light to turn off.

What does the Echo's yellow ring look like?

The Echo's yellow ring appears as a pulsating or blinking yellow light around the top edge of the device. It signifies that there are unread notifications or messages waiting for you.

What can you do if you find the Echo device's yellow light irritating?

If you find the yellow light on your Echo device irritating, you can disable notifications by saying, “Alexa, turn off notifications.” Alternatively, you can manage notification settings in the Alexa app by navigating to Settings > Device Settings > [Your Device] > Notifications.

Where does the yellow light appear on Echo Show devices?

On Echo Show devices, the yellow light typically appears as a yellow bar or indicator at the bottom or top edge of the screen, depending on the model. It serves the same purpose of indicating unread notifications.

Where does the yellow light appear on traditional Echo speakers like an Echo Dot or standard Echo?

On traditional Echo speakers like the Echo Dot or standard Echo, the yellow light appears as a pulsating ring around the top edge of the device. This indicates that there are unread notifications or messages.

What types of notifications will not trigger a yellow flash on your Alexa device?

System notifications, such as software updates or low battery alerts for connected devices, typically do not trigger a yellow flash on your Alexa device. The yellow light is primarily used for user-specific notifications like messages, reminders, or delivery updates.

What might you need to do if the yellow ring still appears after checking notifications?

If the yellow ring still appears after checking notifications, you may need to restart your Alexa device. Unplug the device from the power source, wait for about 30 seconds, and then plug it back in. If the issue persists, check the Alexa app for any pending updates or additional notifications that might need to be addressed.

Conclusion

The next time you get the blinking Alexa yellow ring, don’t panic. It simply means you have a new unread notification on your Amazon Account. You can make your Alexa smart speaker read it out loud, or you can also check it by logging into your Amazon app to review the shipping notification or contact list on your echo show, using a voice command.

Sources

Amazon.com

The post Why Is My Amazon Echo Alexa Yellow? appeared first on Smart Home Perfected.

We’ll continue to update this resource with new Thread devices as they become available.

Best Thread Smart Speaker

9.4

HomePod Mini

Top PickA smart speaker and onboard voice assistant

View Price

Best Thread Smart Plug

Eve Energy Smart Plug & Meter

The smart plug and meter to control your appliances

View Price

Best Thread Mesh Wi-Fi

Google Nest Wi-Fi

Whole home mesh Wi-Fi

View Price

Best Thread Door & Window Sensors

Eve Door & Window

Monitor your door and window from anywhere

View Price

Best Thread Smart Bulbs & Light Strips

Nanoleaf Essentials

Smart light control system for your home

View Price

Best Thread Sprinkler Controller

Eve Aqua

Watering your garden or lawn has never been easier

View Price

Best Thread Thermometer & Hygrometer

Eve Weather

The connected weather station for your home

View Price

Best Thread Smart Switch

Eve Light Switch (EU)

The ideal connected wall switch

View Price

What Is Thread?

Thread is a low-power and secure networking protocol for Internet of Things (IoT) devices. Thread was developed by Google, Cisco, ARM, and Nest Labs, and is based on the universally supported Internet Protocol (IP). Thread uses low-power radios to transmit data over short distances, meaning devices don't need to be connected to Wi-Fi or Bluetooth networks.

Thread also has a mesh network architecture, so it doesn't rely on one centralized point to communicate like other protocols do. By hopping between devices, it makes it much better for large environments with physical obstacles like walls and windows.

There are no single points of failure in Thread networks which also includes self-healing abilities when devices join or leave an existing network.

Best Thread Smart Speaker

9.4

Top Pick

HomePod Mini

A smart speaker and onboard voice assistant

View Price
On Apple.com

The HomePod Mini is the new lower-cost, smaller version of Apple’s HomePod. It has been released in two colors: white and space gray. The HomePod Mini is a small speaker that can play music throughout your home with Siri integration and audio detection technology for an immersive sound experience in any room.

Top Features

• Four-microphone design and touch controls
• Supports Wi-Fi, Bluetooth 5.0, Thread, and Siri
• Compatible with the Home app and HomeKit

The HomePod Mini is uniquely small, measuring 3.3 inches tall and 3.9 inches wide. The Mini is wrapped in an attractive seamless fabric mesh for added style and improved acoustic properties.

The HomePod Mini is much smaller and more affordable than expected, but its superb sound is the most surprising thing about it. It won’t replace your home stereo system or audiophile-purchased speakers for a high-quality listening experience. Still, it can function just fine as a speaker you plug in on occasion to listen to music.

Best Thread Smart Plug

Eve Energy Smart Plug & Meter

The smart plug and meter to control your appliances

View Price
On Evehome.com

Built on Thread technology, the Eve Energy Smart Plug & Meter allows you to control your lighting and other household appliances such as humidifiers, fans, and other devices with just a tap or asking Siri.

Top Features

• Features the Eve Motion wireless motion sensor
• Supports Wi-Fi, Bluetooth, and Thread
• Compatible with all HomeKit-enabled accessories

This smart plug also allows monitoring of your power consumption. You can effortlessly set up schedules for turning your appliances, floor lamps, and other essential devices on or off, or put them on autopilot mode through your iPhone or internet connection.

Speaking of the internet, you can control all your connected devices from anywhere through your hub (Apple TV, HomePod, and HomePod mini). The Eve Motion wireless motion sensor turns on your floor lights when it detects any movement.

The Eve Energy Smart Plug & Meter supports Wi-Fi, Bluetooth, and Thread and is compatible with all HomeKit-enabled accessories.

Best Thread Mesh Wi-Fi

Google Nest Wi-Fi

Whole home mesh Wi-Fi

View Price
On Google.com

Google's newest Wi-Fi system is the Google Nest Wi-Fi. This Wi-Fi router uses mesh network technology to provide a strong signal in all areas of your home and it is easy to set up. You do not need to be connected directly to each individual unit because they talk to each other wirelessly and create their own mesh network.

Top Features

• Supports Google Assistant
• Able to accommodate up to 32 extensions
• Can connect with up to 100 clients per device
• Supports Bluetooth, Thread, and Wi-Fi 6

Another fantastic feature of Google Nest Wi-Fi is that it can be controlled with your voice using Google Assistant. It also has a built-in speed test which makes it easy to check your internet connection quality. This router is small and has a compact design with only 4.3 inches in diameter and 3.6 inches in height.

The Nest Wi-Fi can cover 2,200 square feet and can be expanded via an extension two-pack. The Nest Wi-Fi can accommodate up to 32 extensions and has four internal antennas. It supports Bluetooth, Thread, and Wi-Fi 6. The router has 1GB of RAM and 4GB of storage as well.

Best Thread Door & Window Sensors

Eve Door & Window

Monitor your door and window from anywhere

View Price
On Amazon.com

With Eve Door and Window, your home's always-on security guard. HomeKit enabled Eve Door & Windows will connect to other devices in the house automatically, so you don't have to worry about any of that daily. Know if there is anything wrong with your door or window (and be alerted right away) from anywhere in the world because it communicates directly over Bluetooth.

Top Features

• Compatible with HomeKit-enabled accessories (HomePod mini, HomePod, or Apple TV)
• HomeKit-enabled for ease of use and advanced security features
• Quick and easy setup; does not require a bridge or gateway
• Supports Bluetooth and Thread

It has a quick and easy setup as well—no need for bridges needed here thanks to its wireless technology. Connect to them directly via Bluetooth or Thread automatically via your HomePod mini. The app makes setting things up easy but also handles updates automatically.

Best Thread Smart Bulbs & Light Strips

Nanoleaf Essentials

Smart light control system for your home

View Price
On Amazon.com

Experience richer, more vibrant colors with simple personalized control with Nanoleaf Essentials' bulbs and lightstrips. The bulbs and lightstrips are designed to offer a seamless introduction into the world of smart lighting. Nanoleaf Essentials' bulbs and lightstrips support both Bluetooth and Thread for improved reliability and faster and stable connectivity.

Top Features

• Compatible with Apple HomePod Mini or Apple TV
• HomeKit and Google Assistant support
• Bluetooth and Thread connectivity
• Easy to set up

The smart lights can be controlled with one compatible border router like Apple HomePod mini or Apple TV. Furthermore, Nanoleaf's Circadian Lighting system adjusts the brightness and white color temperature of your lights to match the color temperature of the day. Other standard features include an easy access controller, customized schedules, vivid whites, and more than 16 million color options.

Best Thread Sprinkler Controller

Eve Aqua

Watering your garden or lawn has never been easier

View Price
On Amazon.com

The Eve Aqua is the world's first smart watering system that lets you water your garden independently of an iPhone and home network—even when you're on vacation. The device connects to a wireless internet connection, allowing users to control their sprinkler or irrigation from anywhere within range using the Eve app, Siri voice commands, or buttons located right on the controller itself. This smart water controller offers 7 watering periods per day, so you can set up your sprinkler system to fit your lifestyle.

Top Features

• Compatible with most multi-channel water distributors and hose systems
• 7 watering periods per day
• Easy to set up with auto shut-off feature
• Supports Bluetooth and Thread

The Eve Aqua also features an auto shut-off function that will turn off the water supply if it runs dry, preventing potential damage to your garden. The Eve Aqua is easy and quick to set up and doesn’t require a bridge or gateway. The Eve Aqua supports Bluetooth and Thread. The device connects to the Thread network automatically but requires a HomePod mini as a border router.

Best Thread Thermometer & Hygrometer

Eve Weather

The connected weather station for your home

View Price
On Evehome.com

The Eve Weather is the latest in weather forecasting technology and the perfect way to stay up-to-date with your weather forecasts. Whether you're planning a picnic or checking on how many layers are needed for an outdoor excursion, Eve can help make sure it doesn't rain and ruin all of your plans. With a shiny, IPX3 water-resistant design, the Eve Weather also supports Bluetooth and Thread technology.

Top Features

• IPX3 water-resistant design
• Supports Bluetooth and Thread technology
• Eve accessories work with all Apple devices (iPhone, iPad, iPod Touch, Apple Watch, HomePod, HomePod mini, Apple TV)

The Eve Weather has precise, highly sensitive sensors, allowing you to check the outdoor temperature with a 12-hour weather trend, barometric pressure, and humidity on your iPhone or the screen. The Eve Weather is controlled via the Eve app, the Home app, and Siri and is compatible with HomeKit-enabled accessories as well.

Best Thread Smart Switch

Eve Light Switch (EU)

The ideal connected wall switch

View Price
On Evehome.com

The Eve Light Switch provides you the benefits of connected lighting without replacing any existing bulbs in your room or home. With Eve Light Switch, you can turn your lights on and off or set up schedules via the Eve app or Siri. With this device, you can put your lights on autopilot; you can control your lights without your iPhone or internet connection.

Top Features

• Can be controlled using the Eve app and Siri.
• Supports Bluetooth and Thread technology
• Eve accessories work with all Apple devices (iPhone, iPad, iPod Touch, Apple Watch, HomePod, HomePod mini, Apple TV)

You can also control Eve Light Switch anytime and anywhere via your HomePod mini or Apple TV. Besides, you can use the Eve Light Switch just like a standard single switch. The Eve Light Switch supports Bluetooth and Thread and seamlessly gets connected to your Thread network. It is also compatible with HomeKit-enabled accessories.

Best Thread Devices: The Verdict

If you're considering investing in a smart home or want to upgrade your current system with some new compatible devices, we've compiled this list of the best Thread devices for every room in your house. 

Whether it's the front door lock, checking the weather outside, or even just an automated light switch on the wall, this article has everything you need to get started. If not, we would love to hear from you about which devices have worked well in your home.

9.4

Top Pick

HomePod Mini

A smart speaker and onboard voice assistant

View Price
On Apple.com

The HomePod Mini is the new lower-cost, smaller version of Apple’s HomePod. It has been released in two colors: white and space gray. The HomePod Mini is a small speaker that can play music throughout your home with Siri integration and audio detection technology for an immersive sound experience in any room.

Top Features

• Four-microphone design and touch controls
• Supports Wi-Fi, Bluetooth 5.0, Thread, and Siri
• Compatible with the Home app and HomeKit

Sources

ThreadGroup

The post Top 8 Best Thread Devices of 2024: Ultimate Guide for Smart Home Connectivity appeared first on Smart Home Perfected.

In this article, we will show you how you can arrange these channels properly to create a more efficient smart home network.

What Are Channels?

Every wireless network operates within a specified frequency bandwidth. For example, Wi-Fi operates in 2.4 GHz and 5 GHz bands. This frequency band is further divided into smaller bands, known as channels. If you have multiple wireless routers operating in close vicinity, you can set a separate channel for each router. Channels help prevent overcrowding on the same frequency range, resulting in less interference.

Zigbee Channels

Zigbee has different frequency allocations for global, European, and North American consumers. 2.4 GHz is the global Zigbee band, and it is further divided into 16 channels – channels 11 to 26. Each channel supports a transmission rate of up to 250 Kbps.

Europe

In Europe, the allocated Zigbee frequency band is 868 MHz. This band operates with only one channel – channel 0. This channel offers a transmission rate of up to 20 Kbps. 

North America

The third Zigbee frequency band is 915 MHz, available for North American consumers only. This band is subdivided further into 10 channels. These channels include channels 1 to 10. Each channel can deliver a transmission rate of up to 40 Kbps.

Does Wi-Fi Cause Interruptions?

Wi-Fi and Zigbee channels both operate in the 2.4 GHz frequency band. Therefore, the possibility of interference remains intact. When placing both Zigbee and Wi-Fi routers in close vicinity, planning must be done to ensure minimal to no interference is present between the channels of both networks. The best and most permanent solution to this problem is the deployment of 5 GHz Wi-Fi.

Overlapping Channels

Unfortunately, the three non-overlapping Wi-Fi channels – channels 1, 6, and 11 – and some Zigbee channels operate on the same frequencies. Another issue is the greater width of the Wi-Fi channels. A single Wi-Fi channel (22 MHz wide) can interfere with more than one 2 MHz wide Zigbee channel.

Proper channel planning is necessary before deploying or extending either a 2.4 GHz Wi-Fi or Zigbee network. We can avoid channel interference on 2.4 GHz networks by excluding 5 GHz non-IoT devices from 2.4 GHz networks. 

At present, most wireless networks use the 2.4 GHz band. We don’t have many networks and devices using the 5 GHz band. In contrast to 2.4 GHz, the 5 GHz band features a large number of channels and they don’t overlap. Therefore, interference issues can be resolved by capitalizing on the benefits of 5 GHz Wi-Fi.

Managing Zigbee Channels

Wi-Fi Bandwidths

When a Zigbee network is on the same channel as a Wi-Fi network, the Zigbee network might interfere with the Wi-Fi network. As mentioned previously, the best solution available to avoid interference between Zigbee and Wi-Fi channels is to upgrade to 5 GHz Wi-Fi. 

For a pool of mixed 2.4 GHz and 5 GHz devices, you can set up your Wi-Fi using dual-band access points and routers. Most laptops and phones released in the last couple of years should support 5 GHz connectivity. 

Whereas to minimize the load on your Wi-Fi network, you should consider wired ethernet connections for fixed devices such as printers and security cameras.

A 5 GHz network has more benefits compared to a 2.4 GHz network. However, in terms of transmission rate, 2.4 GHz outperforms 5 GHz. Keep this in mind as you plan to shift from 2.4 GHz to 5 GHz Wi-Fi. 

Choose Wi-Fi Channels Wisely

Channel planning is vital for Wi-Fi and Zigbee networks to coexist peacefully and seamlessly. Generally speaking, Wi-Fi channels 1, 6, and 11 are preferred because they don't overlap.

However, it is better to keep Wi-Fi channel 11 unoccupied to accommodate Zigbee. When arranging Wi-Fi access points across your home, keep the identical channel APs far from each other to avoid same-channel interference. 

To keep Wi-Fi channel 11 unoccupied, proceed with channels 1 and 6 or channels 6 and 11 or another combination of any two preferred channels for the APs. 

Reusing Channels

With only two channels available, consider a two-channel reuse plan when arranging access points. A two-channel reuse plan isn't as good as a three-channel plan, but it works just fine when space is required for Zigbee devices.

Choose Zigbee Channels Wisely

Believe it or not, it's easy to choose the right Zigbee channel for your network. You can use a smartphone app to identify the most crowded Wi-Fi channels in your vicinity. Now, you can pick a Zigbee channel as far as possible from the most crowded Wi-Fi channels. For even better results, you can try hardware spectrum analyzers as well.  

It is essential to understand that a Zigbee mesh network configured to operate on a particular channel cannot be rechanneled instantly through remote intervention. A manual reset of every single Zigbee device on the mesh network will be required when switching to a different frequency. 

For a seamless process, you must choose a Zigbee channel wisely. Zigbee and Wi-Fi channels tend to interfere because both networks use the 2.4 GHz band. 

Wi-Fi interference can result in frequent disconnection of Zigbee devices, slow communication across the mesh network, and delayed pairing.

Plan Accordingly

Generally, Zigbee networks generate small data packets and only intermittently. Yet, it's better to keep your Wi-Fi and Zigbee networks on different channels. It is easy to control which Zigbee channels your Wi-Fi may interfere with. 

All you really need is proper planning. As mentioned previously, some channels overlap between Wi-Fi and Zigbee, and operating on both channels is actually not recommended.

The placement of Zigbee devices is another important aspect related to network planning. All the Zigbee devices on your network must maintain a healthy connection with the Zigbee hub. Therefore, the distance between the farthest device and the hub should be appropriate. 

You can use a dedicated Zigbee repeater to increase the network’s operating range and signal strength. Some Zigbee devices, such as smart plugs, dimmers, and bulbs, can be used as Zigbee repeaters.

The Verdict

There are many ways to resolve the interference between Wi-Fi and Zigbee channels. Consumers should consider upgrading to 5 GHz Wi-Fi to resolve the issue permanently.

Sources

actiontec.com

The post Zigbee Channels Explained appeared first on Smart Home Perfected.

This has been recognized by the industry, which is why Wi-Fi is an integral part of the Matter 1.0 standard (alongside Thread for low-power, low-data-rate devices, and Ethernet).

Many of the devices I discuss on this website communicate over Wi-Fi and the need to have a strong Wi-Fi network is critical for a smart home to function smoothly.

In this guide to Wi-Fi, I discuss how Wi-Fi works, the various standards including the latest Wi-Fi 6E version, how you can improve coverage with Mesh Wi-Fi, how Wi-Fi compares to other smart home protocols, and best practices to keep your Wi-Fi network secure.

What is Wi-Fi?

Wi-Fi is a wireless networking technology that allows electronic devices to connect to the internet and exchange data without the need for physical cables. 

It uses radio waves to transmit information between devices, providing high-speed internet and network connections. 

Wi-Fi is ubiquitous in homes and enables devices such as smartphones, tablets, computers, and smart home appliances to communicate amongst themselves on a local network while also accessing the internet wirelessly.

Typical Smart Home Devices that Communicate over Wi-Fi

While there are a number of dedicated smart home protocols such as Z-Wave, Zigbee, and Thread; Wi-Fi is far and away the most popular protocol for device manufacturers.

Some common Wi-Fi-enabled smart home devices include smart speakers and displays (e.g., Amazon Echo, Google Nest Hub), smart thermostats (e.g., Nest, Ecobee), smart plugs, smart locks, security cameras, video doorbells, smart TVs, streaming devices (e.g., Roku, Chromecast), and smart appliances like refrigerators, ovens, and washing machines. 

Wi-Fi allows these devices to easily connect to your home network, enabling remote control, automation, and integration with other smart home devices and platforms. All of this without needing an additional smart home hub.

The use cases for Z-Wave, Zigbee, and Thread are a bit different from Wi-Fi. With these technologies, you are usually dealing with lower-power, lower-data-rate devices. I get into that in detail later in this article.

Smart Home Wi-Fi Guide: How does Wi-Fi work?

Wi-Fi works by converting data into radio signals, which are then sent between devices and a router. 

The router connects to the internet, allowing data to be sent and received. Wi-Fi operates on specific frequency bands and follows a set of protocols to ensure devices can communicate with each other. 

Different versions of these protocols offer varying levels of speed and range.

Wi-Fi Frequencies

Wi-Fi networks primarily operate on two frequency bands: 2.4 GHz and 5 GHz; while a third band 6GHz has recently been introduced. Each of these bands has distinct characteristics that impact their performance and suitability for different environments and applications. 

2.4GHz Wi-Fi

The 2.4 GHz band has a longer range, allowing signals to travel farther and penetrate walls and other obstructions more effectively. However, this band is often more congested due to the presence of numerous Wi-Fi networks and other electronic devices that use the same frequency range, such as microwave ovens and Bluetooth devices. 

As a result, the 2.4 GHz band may experience greater interference, which can lead to slower data transfer rates and reduced network performance.

In the smart home world, you’ll find that practically all Wi-Fi devices can operate at the 2.4GHz band.

5GHz Wi-Fi

In contrast, the 5 GHz frequency band offers higher data transfer rates, making it ideal for bandwidth-intensive applications, such as streaming high-definition video and online gaming. 

The 5 GHz band has more non-overlapping channels, which reduces the likelihood of interference from other networks and devices. 

However, the higher frequency also means that the radio waves have a shorter wavelength, resulting in a reduced range and weaker signal penetration through walls and other obstacles. 

Smart home devices that transmit video typically support 5GHz Wi-Fi, such as media streaming sticks like Chromecast and Roku; along with Wi-Fi security cameras and video doorbells.

Most Wi-Fi routers generally support dual-band operation, allowing users to connect to either the 2.4 GHz or 5 GHz band depending on their needs and preferences. 

6GHz Wi-Fi

6GHz Wi-Fi was introduced in 2020 as an extension of the Wi-Fi 6 standard. This frequency band offers higher performance, faster data rates, and lower latency, and can accommodate more high-bandwidth applications.

However, to take advantage of the benefits of 6GHz Wi-Fi, both the router and the connected devices need to be compatible with the frequency. As it’s a relatively new frequency, it’s taking time for device manufacturers to support it.

Wi-Fi Standards

The 802.11 standards are a set of protocols for wireless communication in Wi-Fi networks. Each successive standard introduces improvements in terms of speed, range, and efficiency with Wi-Fi 6 providing the best performance to date. 

Note: Wi-Fi 7 (802.11be) is due for release in 2024.

Wi-Fi 4 vs Wi-Fi 5 vs Wi-Fi 6

While Wi-Fi 4 offers dual-band support (2.4 GHz and 5 GHz) and speeds up to 600 Mbps, Wi-Fi 5 and Wi-Fi 6 provide significant improvements in performance. 

Wi-Fi 5 operates exclusively on the 5 GHz band, achieving speeds up to 3.46 Gbps and better handling of high-bandwidth applications. Wi-Fi routers that support Wi-Fi 5 (802.11ac), also support all previous versions. So a Wi-Fi 5 router is usually dual-band, running a 2.4 GHz band at the Wi-Fi 4 level.

Wi-Fi 6, the latest standard, operates on both frequency bands and offers speeds up to 9.6 Gbps (in theory). 

Additionally, Wi-Fi 6 improves network capacity and efficiency, making it ideal for smart homes with numerous connected devices and the need for seamless, high-speed data transmission.

When kitting out a smart home, I always recommend future-proofing it with a Wi-Fi 6 router.

What is Mesh Wi-Fi? 

Mesh Wi-Fi (also known as a whole home Wi-Fi system) is a networking solution that uses multiple wireless nodes or access points, working together to create a single, seamless, and expansive Wi-Fi network. 

Instead of relying on a single router to cover an entire area, mesh Wi-Fi systems distribute the wireless signal among the nodes, allowing for better coverage, improved performance, and reduced dead zones. 

Mesh Wi-Fi systems are particularly useful in large homes where traditional routers struggle to provide consistent and reliable coverage. 

They are also easily scalable, as adding new nodes can extend the network's range without compromising performance or requiring complex configurations.

Mesh Wi-Fi vs Access Points vs Wi-Fi extenders

Mesh Wi-Fi systems, access points, and Wi-Fi extenders are all solutions to expand Wi-Fi coverage, but they differ in functionality and performance. 

Mesh Wi-Fi systems create a seamless network using multiple nodes that communicate with each other, ensuring consistent coverage and automatically routing data through the most efficient path. They can be wireless or wired.

Access points are wired devices connected to the primary router and create separate Wi-Fi networks, requiring manual switching between networks as you move around, but they offer stable performance. 

Wi-Fi extenders work by capturing the existing Wi-Fi signal from the primary router and rebroadcasting it, effectively extending the network's range. However, extenders can suffer from reduced bandwidth and performance, as they rely on a single radio to send and receive data, making them less efficient than mesh systems and access points.

Mesh Backhaul

A lot of Mesh Wi-Fi systems support a backhaul option to allow communication with other mesh nodes. This can be done via an ethernet cable (similar to an access point) or wirelessly. 

This dedicated communication channel between mesh nodes handles the transfer of data without interfering with the primary Wi-Fi signal used by devices. It ensures efficient and seamless data transmission across the entire mesh network. 

With the introduction of Wi-Fi 6E, which supports the 6 GHz frequency band, mesh Wi-Fi systems can leverage this additional band as a dedicated backhaul option. 6 GHz backhaul offers increased bandwidth and reduced congestion compared to traditional 2.4 GHz or 5 GHz backhauls.

Dual-Band vs Tr-Band vs Quad-Band Routers

Dual-band routers support 2.4 GHz and 5 GHz frequency bands, providing a balance between range and speed. These are the most common type of routers in homes today.

Tri-band routers add an extra 5 GHz backhaul band to reduce congestion and enhance performance. These are typically used in Mesh Wi-Fi setups.

Quad-band routers (such as the NETGEAR Orbi Quad-band Mesh System), are relatively new and incorporate the new 6 GHz band introduced with Wi-Fi 6E. With quad-band routers, you can backhaul over 5GHz or 6GHz, providing more available channels, lower latency, and increased data transfer rates.

How does Mesh Wi-Fi compare to a Zigbee, Z-Wave, or Thread Mesh Network?

Mesh Wi-Fi primarily focuses on providing seamless internet connectivity for a wide range of devices, including smartphones, laptops, and smart home appliances. 

It operates on the 2.4 GHz, 5 GHz & 6GHz bands, offering high data transfer rates and relatively long range. Mesh Wi-Fi is ideal for streaming, browsing, and other data-intensive activities.

Zigbee, Z-Wave, and Thread Mesh networks, on the other hand, are designed specifically for low-power, low-data-rate smart home, and Internet of Things (IoT) devices. 

They operate on different frequency bands: Zigbee and Thread use the 2.4 GHz band while Z-Wave uses the 900 MHz band. These networks provide better energy efficiency and longer battery life for connected devices.

Advantages of Wi-Fi over Zigbee, Z-Wave, or Thread

Wi-Fi supports much higher data transfer rates, making it ideal for streaming, browsing, and other data-intensive applications. 

It is a ubiquitous standard, ensuring compatibility with a wide range of devices, including smartphones, laptops, and smart home appliances, without requiring additional gateways or bridges. 

It operates on 2.4 GHz, 5 GHz & 6GHz bands, providing better flexibility in balancing range and performance. 

Finally, Wi-Fi networks tend to have more widespread availability than these other technologies.

Disadvantages of Wi-Fi over Zigbee, Z-Wave, or Thread

Wi-Fi consumes more power than Zigbee, Z-Wave, or Thread networks, making it less suitable for battery-powered devices, as it may significantly reduce battery life. 

Additionally, Wi-Fi networks can experience congestion and interference due to the high number of devices and networks operating on the same frequency bands, whereas Zigbee, Z-Wave, and Thread networks are designed to minimize interference and maintain reliable communication even in crowded environments. 

Lastly, Wi-Fi networks typically have more complex setup and management processes compared to Zigbee, Z-Wave, or Thread networks, which focus on simplicity and ease of use. 

For specific smart home and IoT applications, Zigbee, Z-Wave, or Thread networks may provide more energy-efficient, reliable, and easy-to-manage connectivity solutions than Wi-Fi.

What is Matter-over-WiFi

The Matter standard is a new, open-source, and royalty-free connectivity standard developed by the Connectivity Standards Alliance (CSA). It’s being developed in collaboration with major tech companies such as Apple, Google, and Amazon and it aims to simplify and unify smart home and IoT device connectivity with a single, secure, and reliable standard that works across different platforms. 

Wi-Fi and Thread are the two network protocols that have been selected for Matter 1.0.

Matter-over-Wi-Fi refers to the implementation of the Matter protocol over Wi-Fi networks, enabling seamless integration and communication between Wi-Fi-enabled smart devices from various manufacturers that support the Matter standard. 

By adopting Matter-over-Wi-Fi, in theory, smart home users can benefit from greater interoperability, simplified setup, and enhanced security across a wide range of connected devices.

Check out my guides both Matter and Thread for more on this.

How many smart home devices can you have on a Wi-Fi network?

Wi-Fi routers in a typical home can support between 30 to 50 devices simultaneously without massive performance degradation. However, newer high-end routers and mesh Wi-Fi systems can support up to 255 devices simultaneously. The Wi-Fi standard also plays a role: newer standards like Wi-Fi 6 (802.11ax) are designed to handle a larger number of devices with increased efficiency compared to older standards like Wi-Fi 4 (802.11n) or Wi-Fi 5 (802.11ac).

Remember that as you add more devices to your Wi-Fi network, the overall network performance may be affected due to increased bandwidth consumption and potential congestion. To maintain optimal performance, consider upgrading your router, using a mesh Wi-Fi system, or segregating your devices across multiple networks or bands (2.4 GHz, 5 GHz and 6GHz) to balance the load.

Quality of Service feature for smart devices

If you are struggling with multiple devices competing for limited bandwidth on your network, then the Quality of Service (QoS) network management feature can help. It allows you to prioritize specific devices to ensure they receive the necessary bandwidth and resources they need.

I’ve personally set my Wi-Fi security cameras and video doorbell to have this QoS feature so it helps prioritize traffic from these devices for real-time communications. 

How do I keep my Wi-Fi network secure with so many smart home devices?

Here are some best practices to keep your expanding Wi-Fi network secure.

1. Update firmware regularly: Ensure that your router, access points, and connected devices receive timely firmware updates, as these often include security patches and improvements.
2. Strong passwords: Use unique, complex passwords for your Wi-Fi network and any connected devices that require authentication. Avoid using default passwords and change them periodically.
3. Enable WPA3: If your router supports it, enable WPA3 (Wi-Fi Protected Access 3) encryption, which offers enhanced security compared to its predecessors (WPA2 and WPA).
4. Separate networks: Create separate networks or VLANs (Virtual Local Area Networks) for your smart home devices, keeping them isolated from your main network that houses sensitive information and personal devices.
5. Guest network: Enable a guest network for visitors and less-trusted devices, preventing unauthorized access to your primary network and smart home devices.
6. Disable remote management: If your router has remote management features, disable them to prevent unauthorized access from the internet.
7. Disable WPS: Although Wi-Fi Protected Setup (WPS) simplifies device connection, it can introduce vulnerabilities. Disable WPS and connect devices manually using a secure method.
8. Monitor devices: Regularly review the list of connected devices on your network and promptly remove any unauthorized or unrecognized devices.
9. Firewall and antivirus: Enable your router's built-in firewall, and ensure that all personal devices connected to the network have up-to-date antivirus software installed.
10. Invest in security products: Consider purchasing network security products, such as hardware firewalls or Unified Threat Management (UTM) systems, to add an extra layer of protection to your smart home network.

Recent Articles

Citations

https://www.wi-fi.org/

https://www.juniper.net/

https://www.actiontec.com

https://www.smarthomeperfected.com

The post Smart Home Wi-Fi Guide: Optimizing Your Wireless Network in 2023 appeared first on Smart Home Perfected.

In indoor environments, most Zigbee devices can communicate over a distance of 70 to 100 meters. However, the architectural design of a building impacts the network's performance. That is where Zigbee repeaters come in!

Similar to Wi-Fi networks, repeaters are also available for Zigbee networks. However, it is interesting to know that many networked Zigbee devices perform the additional task of repeaters. So, you can easily extend the range of your Zigbee network by deploying your existing Zigbee devices strategically.

An Overview of Zigbee

Zigbee is one of the most common things that come to mind when discussing IoT or home automation. It is a powerful and versatile networking standard specifically developed for home automation. Zigbee-Alliance is a non-profit organization responsible for maintaining and publishing Zigbee standards.

Contrary to Wi-Fi, Zigbee consumes little power, making it possible to include many battery-operated smart home devices and sensors into the automation scheme. In addition, Zigbee is an open-source platform, and that's why hundreds of manufacturers, including giants like Google, Ikea, Intel, Apple, Huawei, Qualcomm, Amazon, and many more, are making Zigbee compliant devices.

Range

In indoor environments, Zigbee devices can communicate across 75 to 100 meters. In open-air, you can expect link distances up to 300 meters. One of the best features of Zigbee is its tendency to operate as a mesh network. The mesh topology in Zigbee networks minimizes the risk of single-point failures. Thus, each device included in a Zigbee network serves as a node and plays its role in network strengthening.

Zigbee's beauty enables devices from different manufacturers to work together, provided that these devices are Zigbee compliant. Samsung, Apple, Google, Amazon and many other technology giants are making smart home devices and appliances. 

Zigbee Mesh

As discussed earlier, one of the most powerful features of the Zigbee protocol is its mesh networking. Zigbee mesh acts as the backbone of any home automation scheme. Zigbee devices can communicate directly through this mesh network without an intermediate route or hub. Another benefit of the Zigbee mesh network is its ability to operate decentralized.

In a mesh network, connected devices (with a few exceptions) act as nodes. These nodes are interconnected with other nodes, and that's how each node remains accessible through multiple routes. In a Zigbee mesh, information about possible ways between nodes is updated dynamically.

The structure of a Zigbee mesh comes with inherited safety against single-point failures. Many Zigbee devices take part in networking while fulfilling their primary roles. Whereas a Zigbee network can further be extended and strengthened with the help of a Zigbee hub. The Zigbee hub ensures communication between devices whenever the mesh fails.

What Is the Zigbee End-Range?

Zigbee nodes use low-power radio signals to communicate wirelessly, limiting their range to 10 to 30 meters indoors. The end range of Zigbee devices varies from vendor to vendor. Understandably, battery-operated Zigbee nodes offer less transmission distance than directly powered nodes and dedicated repeaters. Theoretically, Zigbee has up to 980 feet of range in the open air.

Zigbee Repeaters

What Are Zigbee Repeaters?

A repeater is a device that receives the signal and retransmits it to increase its reach. In a Zigbee network, most AC-powered devices act as Zigbee repeaters. Smart plugs, receptacles, and dimmers are a few good examples of Zigbee repeaters. You can consider dedicated Zigbee repeaters if you have very few and far-located devices on your Zigbee network.

Are All Zigbee Products Repeaters?

No! Battery-operated Zigbee devices don't repeat signals, and we cannot consider these devices as repeaters. As a rule of thumb, remember that most mains-powered Zigbee devices perform as repeaters. However, some smart bulbs can be an exception. Moreover, Zigbee smart plugs perform as well as dedicated repeaters.  

Interesting Repeater Ideas!

1. Smart Bulbs

Zigbee smart bulbs come equipped with built-in Zigbee radios. It is easy to integrate Zigbee smart bulbs into a Zigbee mesh network. However, using these bulbs as repeaters is still debatable.

Many smart bulbs tend to operate as repeaters. So, these bulbs can also participate in networking in a power-on state. The small buffer size of smart bulbs can easily get flooded when they work as repeaters. That's why many experts believe that smart bulbs are unreliable repeaters.

Using smart bulbs as repeaters is not generally recommended because repeaters require constant power. At the same time, a smart bulb can act as a repeater in energized state only. Other end devices may disconnect from the network with no power to the repeater. So, most smart bulbs are designed to be deployed as end devices only. Another disadvantage of using smart bulbs as repeaters is the increase in network congestion.

In short, a Zigbee smart bulb that is directly connected to a Zigbee hub may strengthen the Zigbee Mesh. However, it would help to avoid using them as sole repeaters.

2. Smart Plugs

Zigbee smart plugs can be considered an excellent alternative for dedicated range extenders. These plugs can reliably extend the range of a Zigbee network because they usually remain plugged in and most electrical outlets remain generally energized. Electrical outlets are found pretty much everywhere in modern homes. So, it is easy to deploy smart plugs across the house to achieve better coverage.

The dual functionality of Zigbee smart plugs makes them good repeaters. On the one hand, you can use these plugs to remote control various small to medium-sized appliances. On the other hand, these smart plugs can act like dedicated extenders or repeaters.

In addition to extending the range of your Zigbee network, smart plugs can also control a TV or a small space heater. Another benefit of smart plugs is that they can be configured to power on or off the connected load as per the user-defined schedule.

Zigbee smart plugs cost less than the purpose-built range extenders, and they last much longer than smart bulbs. Like smart plugs, smart outlet receptacles can also be used as Zigbee range extenders. Smart dimmers can also perform well as repeaters.

3. Dedicated Repeaters

Zigbee repeaters come in various shapes and sizes, but almost all of them are powered by regular electrical outlets. In contrast, some USB-powered dedicated repeaters are also available on the market. Theoretically, batteries can power a Zigbee repeater. However, it isn't a great idea because wireless data transmission requires a lot of power. 

Typically, dedicated repeaters can't do anything beyond signal repetition, and that's why people like to go with other dual-purpose smart devices such as; switches, dimmers, or receptacles. Interestingly, both; dedicated extenders and smart plugs cost almost the same amount of money.

However, not every Zigbee smart plug or receptacle will be compatible with your hub. So, ensure that the smart plugs you acquire as repeaters are compatible with your Zigbee hub.

Undoubtedly, dedicated Zigbee repeaters work better than smart bulbs for range extension. But there is no difference between repeaters and smart plugs. In case you are facing network degradation issues and have got range-related problems, then it is better to go with a dedicated repeater.

Common Questions Relating to The Zigbee Range

The Verdict

Zigbee is a reliable communication protocol that offers a reasonable range. Homeowners who need to enhance the range of their Zigbee network can consider extending it using repeaters. It's great that almost every AC-powered device on a Zigbee network operates as a repeater, too – by default.

Zigbee is as good or even better than Z-Wave and Bluetooth in performance and security. Zigbee keeps it flexible for consumers when it comes to hardware selection. Using Zigbee, you can create a network of different devices from different manufacturers, provided that they are Zigbee compliant.

Sources

https://zigbeealliance.org/

The post Zigbee Range Explained appeared first on Smart Home Perfected.

How to Restart Alexa Device

In many cases, fixing issues with Alexa requires you to restart Alexa devices. You can use the power button on some of the models. However, if your model does not have a power button there are still ways to restart it.

• You can simply unplug your device from the wall outlet or power adapter. Let it rest for a few minutes and plug it back to the power.
• If your device features a removable battery. In addition to unplugging it from the power outlet, remove the battery. Then return the battery to the device and plug it into the power before restarting it.

Restart or Reset?

Sometimes, restarting your device may not be the solution. Instead, you want to reset it. Each of these actions has pretty different outcomes. Restarting Alexa devices simply means you are removing temporary caches and starting a new interface again. This process works the same way as you would restart a computer. 

On the other hand, resetting your device does a more thorough job. This means that you are reversing all the settings back to the original factory settings. Doing so removes data such as account logins, synced devices, and newly stored data. It also removes information such as saved passwords, usernames, and save Wifi networks.

Why Reset?

Have you restarted your Alexa device countless times with no permanent solution? If you have been encountering a persistent issue with no solution, restarting alone may not be enough. In this case, resetting your device may be the way to go.

This process allows you to delete all preferences you’ve saved on the device. Resetting is also a good idea if you want to regift your device. After all, you don’t want everyone to have access to your private information.

Reset Echo Dot

Here is a guide on how to reset  Echo dot and Echo Amazon Alexa device;

The Verdict

If you are struggling to restart Alexa devices, fixing the problem isn’t all that difficult. You simply have to know when to restart and when to reset your device for a complete solution. Nonetheless, the process is clear and should take more than an hour at most!

Sources

amazon.com

The post How to Restart Alexa: A Quick & Foolproof Guide Using 3 Effortless Ways appeared first on Smart Home Perfected.

In this article, I'll dive deeper into what a MAC address is and how to find your Alexa device's MAC address.

I'll also discuss how it can be helpful for troubleshooting network issues, setting up parental controls, adding devices to your network, and limiting access to your network. 

I have MAC address filtering enabled on my router to protect my home network. This is essentially a whitelist of devices that can access my network and is an extra security measure I use. When setting up my Echo devices I needed to add their unique MAC address to this whitelist, so they could join my network. 

What is a MAC address?

Every device on a network has a unique identifier called the MAC address. MAC stands for “Media Access Control” and is a 12-digit code made up of numbers and letters, separated with a colon or hyphen after every second digit. 

It's like a physical address for your device and is embedded in the hardware, unlike an IP address. When you connect to a network, the router records your device's MAC address which is useful for network management and troubleshooting. 

No two devices have the same MAC address, making it a highly reliable method of identification. It's important to note that the MAC address is related to the network interface of your device. This means that if your device has two network interfaces, it will have two MAC addresses.

Difference between a MAC address of Alexa and an Echo speaker?

To clear up any confusion, Alexa doesn’t have its own MAC address. Alexa is software that runs on a smart speaker like an Echo or Echo Dot, a smartphone, or a smart TV. 

So if you are troubleshooting one of those physical devices, you’ll need to find their unique MAC address. Read on to find out how.

How to find Alexa's MAC Address?

Assuming Alexa is running on an Echo speaker, you will be looking for that speaker's MAC address.

To begin, make sure your phone is ready and the Echo device is plugged in. 

Step by Step Screenshots

Finding the MAC address without Wi-Fi or before the device is set up

If you have MAC address filtering on your router, then you’ll need the MAC address before setting up your speaker.

In this case, all you need is the box that your device came in. Look for a 12-digit code on the box, and you'll notice that there's a colon or hyphen after every second digit. This code is your device's MAC address. 

Now that you have the MAC address, you can use it for various purposes, like setting up the device, enabling parental controls on your router, or troubleshooting network issues.

Original Packaging Missing?

If you don’t have the original packaging, then you might be out of luck. On the various Echo speakers I have, only the serial number is printed on the label at the bottom. Depending on your router manufacturer, if you try to connect the device to your network, the MAC address may show up in the router's access log.

Can you change an Echo Speakers' MAC Address?

Echo speakers do not allow users to change the MAC address, which is a unique identifier assigned during manufacturing.

Why would you need the MAC Address for Alexa or your Echo speaker?

Knowing the MAC address of your device is not necessary for day-to-day operations, but it can be useful in certain situations like controlling access to your network, enabling parental controls, or troubleshooting connection issues.

If you want to set up your Alexa device on a network that has MAC address filtering enabled, you will need to provide the MAC address in order to grant access. Additionally, if you notice any issues with your network or internet connection, knowing the MAC address of your Alexa device can help you troubleshoot the issue in your router console.

Conclusion

So there you have it, folks! Knowing your Alexa device’s MAC address might just be the missing piece to solving your network connection issues.

Finding it is a straightforward process that should only take a few minutes and can be very useful if looking to secure your network.

Sources

Wi-Fi Alliance

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What Is Z-Wave?

Z-Wave is a communication protocol extensively used in home automation because of its low power requirements, lower bandwidth, and more extensive range (compared to Wi-Fi). Z-Wave uses low-energy radio waves to communicate between appliances present inside its “mesh network.” Devices present within this mesh can communicate with a  central hub and with each other.

Using secure gateways, these networks can also communicate with the Internet, making them easy to control using smartphones and computers. The Z-Wave alliance, consisting of different device manufacturers, controls and operates the standards for Z-Wave technology.

Z-Wave Frequencies per Geographical Area

Within a broad frequency range specified by Z-Wave standards, Z-Wave communication frequencies might vary depending on where you are. The reason being that every geographical location has a unique allotment of frequency spectrums. For example, the number of devices/networks using the 950-960MHz range in Brazil might be different than in Australia.

Each country/region has its own sets of standards that define the type of devices allowed to use a specific frequency. Hence Z-Wave frequencies vary in different areas. Z-Wave devices use 908.4-916MHz in the US, 868MHz to 870Hz in Asia and Europe. You can find these allotments on the Z-Wave Alliance's website.

What Is Z-Wave Plus?

Z-Wave Plus is an extension of Z-Wave capabilities. Devices can be certified as Z-Wave Plus devices by the Z-Wave Alliance. These devices use the next Gen or Generation 5 of Z-Wave, which are the most advanced versions on the market right now. Z-Wave Plus certified devices have better speed and are much easier to install.

Z-Wave Plus devices also have up to 50% more battery life, richer device profiles, better self-healing capabilities, and additional RF channels to help reduce noise during communication. In addition, Z-Wave plus also use Over the Air Upgrading, which means upgrades can be installed by the mesh network instead of separate installation for each device.

How Does Z-Wave Work?

Z-Wave works by forming a wireless mesh network of Z-Wave devices that communicate through low-power RF signals. Instructions hop from one device to another in this mesh until they reach their intended device. Messages are initiated by the source device (a Z-Wave hub/controller), which either entirely or partially specifies the path that the message will take to reach its target device.

The message then hops through devices to reach its destination. Hence all devices are interconnected. Adding more Z-Wave widgets improves the network's security and reliability. If there are dead zones in the network or a device has stopped working, messages can be routed through a different path in the mesh.

What Does a Z-Wave Hub/Controller Do?

A Z-Wave hub/controller acts as the brain of a Z-Wave network, similar to a wifi router in your internet network. The hub has the most processing and storage capability of all devices in the network. It can receive, process, and send messages from devices in its networks. It also stores logic and encryption data for the network.

The hub is also capable of receiving instructions from you, the homeowner. The Z-Wave Hub can be connected to the Internet, which means you can give it instructions via your phone or computer, which it then processes and routes through the Z-Wave mesh. Hubs are also capable of synchronizing with personal assistants such as Google Assistant, Alexa, or Siri.

Types of Z-Wave Devices

Z-Wave devices can be divided into three categories

Controller/Hub

This is the most crucial part of a Z-Wave network. The Z-Wave hub/controller can receive instructions through a user interface, process them, and route them through the mesh network to their target device. The hub is capable of receiving and sending information to all devices in a network. In addition, hubs can also be connected via secure gateways to the Internet, making them more remotely accessible. Other devices in the network are aware of their own neighbor's status, while the hub is continuously aware of the entire network.

Routers

These are permanently powered-on devices. They can receive instructions from other devices and relay them forward in the mesh while performing their tasks.

Slave Devices           

These are the simplest devices in the network. They can receive and send information that affects them but can not relay data to other devices. These devices are usually battery-powered.

Are All Z-Wave devices Z-Wave Repeaters?

Most Z-Wave devices are repeaters, but not all of them. Repeaters can relay information to other devices, so they need to be powered on all the time, so battery-powered devices aren't usually repeaters. Repeaters have more processing and storing capabilities than slave devices but less than the hub.  

Repeaters are mainly used to extend the range of a network. If an end device (slave) is out of the central hub's range, it can connect to a repeater that connects to another repeater or the central hub. Repeaters cannot edit information; they only forward it to other devices. Because of repeaters, a Z-Wave network can extend to kilometers.

How Secure Is Z-Wave?

During its early years, Z-Wave gained a bad reputation for its perceived lack of security, but that was not due to the tech itself but rather a poor implementation by manufacturers. High-end security protocols were already developed, but manufacturers chose not to use them.

Over the years, as Z-Wave certifications became more stringent, uncertified devices were pushed out of the market, and Z-Wave networks became more and more secure. Today, Z-Wave is considered one of the safest technologies in the home automation market.

Z-Wave networks are secured using high-end security practices such as 128-AES encryption, which financial institutions also use. Although Z-Wave has an interconnected network; all its configuration and installation keys are stored in an encrypted repository in the hub.

It is next to impossible to hack the wireless signals in a Z-Wave network; however, if an intruder gains physical access to your devices, they can extract the configuration key. To prevent this eventuality, users install additional microcontrollers.

What is Z-Wave Long Range?

Z-Wave Long Range (LR) is the latest update in Z-Wave specifications. Although primarily aimed at increasing the range of the network, Z-Wave LR also improves the connectivity and power efficiency of the Z-Wave network.        

While previous Z-Wave specifications had a range of 100m (max), the Z-Wave Alliance claims that the new Long Range specification will be capable of transmitting wireless signals up to a radius of 1.6km. This tremendous increase will obliterate the need for repeaters within the confines of a house.

Z-Wave LR is also more scalable, offering up to 4000 nodes (older specification allowed 232 nodes). This means more devices can be connected to the network, making it more reliable and efficient. In addition, although the central hub will require more power, Z-Wave LR end devices will have better battery life. 

How Far Can Z-Wave Transmit?

Currently, Z-Wave wireless signals can reach devices placed up to 100 meters away. Beyond this, repeaters will need to be used. However, newer specifications such as the Z-Wave Long Range provide much better ranges (up to 1.6km), removing the need for repeaters inside a home.

It is essential to consider that the range of Z-Wave devices is also dependent on the environment. Appliances such as baby monitors and landlines, which operate in the same frequency spectrum as Z-Wave, can produce a lot of noise in the network, decreasing its range. So, in addition to getting long-range Z-Wave devices, it is essential to use frequency channels that are not crowded.

How Do I Extend My Z-Wave Network?

Z-Wave networks can be extended by using repeaters. Repeaters are Z-Wave devices that can relay data signals to other devices further along in the mesh. If a device is out of the wireless range of a Z-Wave hub, it can connect to one of the repeaters close to it, which then connects to the hub. This mesh mechanism forms the basis of Z-Wave networks.

When a new device is installed in the Z-Wave mesh, it can either connect with the central hub or one of the repeaters, depending on which signal is stronger. The appliance will remain connected to that particular device. Because repeaters need to be powered on all the time, they are not battery-operated. Some examples are smart bulbs, smart sockets, etc.  

Related Articles

If you're interested in Z-Wave, check out our other related articles.

The Verdict

Z-Wave is one of the leading technologies in today's smart home market. It is developed and maintained through stringent standards incorporated by the Z-Wave Alliance, making it backward compatible and interoperable. If you want a wireless technology that offers low power and high range without interfering with Wi-Fi signals, Z-Wave is your best bet.

Sources

z-wavealliance.org

The post Maximize Connectivity: 10 Essential Z-Wave Devices for Your Smart Home in 2024 appeared first on Smart Home Perfected.

Smart Home Statistics for Ireland

• 19% of Irish internet users make use of a virtual assistant through a smart speaker or app. 
• 15% use smart energy devices like smart thermostats, smart plugs, or smart lights. 
• 14% use smart security equipment like wireless cameras, smart smoke or Co2 detectors, smart door locks, or alarm systems.
• 4% of users have connected appliances like smart ovens, robot vacuums, or smart fridges.

With the global smart home market set to reach 120 billion dollars in 2021 with 15% year-on-year growth, there is plenty of headroom in the Irish market for expansion.

Research by Strategy Analytics indicates by mid-2023, half of all households in Ireland will have a smart speaker with voice assistant, with Alexa the most popular choice.

With major electronic retailers like Harvey Norman, Currys PC World, DID Electric, and Power City all having dedicated smart home displays, it is no surprise that smart devices are becoming ubiquitous in the Irish home.

Smart Devices in the Irish Household

Smart home devices typical in the Irish household cover a relatively wide range.

Energy Management & Heating

Smart thermostats (such as the Hive and Nest) are becoming more and more popular as people look to take remote control of their heating systems. Energy providers like Bord Gais have helped fuel this expansion with smart energy deals with equipment upgrades included.

Electric Ireland is continuing to roll out their Smart Meters across the country, providing homeowners with detailed insights on energy usage.

Smart radiator valves are available in plumbing and heating merchants to retrofit existing systems, for zonal heating.

SEAI grants are helping reduce homeowners’ capital costs of heating upgrades with heat pumps, solar panels, heating control upgrades all included.

Smart Home Ireland: Smart Security & Safety

Wired alarm systems are a thing of the past with newer systems now wireless with remote smartphone controls. Smart security cameras have become much more affordable with simple installation, thanks to wireless video feeds and battery power.

Smart locks and video doorbells are the new way to welcome people to your home, all connected and controlled from your phone or smart display.

Connected carbon monoxide and smoke detectors were previously only installed in commercial premises. Now with smart wireless detectors, any home can improve its coverage and have all sirens sound if any device is triggered.

Entertainment

It’s practically impossible to buy a TV these days that is not a Smart TV! With the ever-improving broadband infrastructure and rural broadband plan now in motion, media streaming is commonplace in almost every home.

With Eir offering wireless TV via the AppleTV box (with Siri voice assistant built-in), traditional homes will soon become smart homes! Roku, Amazon Fire, and Chromecast all make up the more modern ways to consume content.

Smart Living

Once only found in 5-star hotels, any Irish home can now have automatic blinds and curtains controlled by the touch of a button or a simple voice command, without breaking the bank!

Smart fridges and ovens are making life easier in the kitchen while robot vacuums are taking the sting out of the daily chores!

Every day you hear of how traditional devices and appliances are being reimagined with a new smart IoT angle!

Conclusion: Smart Home Ireland

In conclusion, the landscape of smart home technology in Ireland in 2024 reflects a dynamic and rapidly evolving market. With advancements in IoT, AI, and connectivity, Irish households are increasingly embracing smart home solutions for enhanced comfort, security, and energy efficiency.

This shift towards intelligent living not only represents a significant leap forward in residential technology but also underscores Ireland's commitment to sustainability and innovation. As we look ahead, the integration of smart home technologies in Irish homes is set to redefine our daily living, offering unprecedented levels of convenience and control.

Whether you're a tech enthusiast or simply seeking to improve your home life, the smart home revolution in Ireland promises to bring about transformative changes, making the future of living not just smarter, but more intuitive and connected than ever before.

Sources

https://www.cso.ie
https://www.statista.com
https://www.strategyanalytics.com/

The post Unlock the Future: 2024’s Ultimate Guide to Smart Home Ireland appeared first on Smart Home Perfected.

Can I Control My Apple TV with Alexa?

Yes and No! You can control Apple TV with Alexa however there is no official way to connect the Amazon Alexa app with your Apple TV. The approaches outlined below won’t let you control everything so are limited. 

For instance, the connection won’t let you make complicated commands like search or fast-forward your content.

Why Is the Process Not Straightforward?

This is because Apple TV and Amazon Alexa are rival manufacturers and are not designed to work together. For the two to be fully compatible, these two different manufacturers would have to collaborate at an engineering level. Therefore, since Apple and Amazon have not yet worked together, connecting the two together gives you access to limited features.

Apple TV Alexa Control

Option 1: Directly Connect Via Bluetooth

Connecting Alexa to your Apple TV via Bluetooth is the easiest method. The following steps will show you how to do it.

While connecting the two devices via Bluetooth maintains excellent sound quality, as expected, you will miss out on several features. Key features you will miss out through this connection include volume control.

In this case, you have to manually increase the volume on the Alexa device or app instead of the Apple TV remote. However, the Bluetooth connectivity allows you to use the Apple TV with Bluetooth headphones via Alexa. Further, you can also use the connection with gaming devices and keyboards. 

Option 2: Connect Via a Cable

If Bluetooth connectivity doesn’t work for you, you can opt for a wired connection. A wired connection established between Apple TV and Alexa allows you to do all the basics, including video and audio streaming.

You can connect the two using an HDMI cable which also helps maintain pictorial, visual, and audio quality. An HDMI cable will transfer audio from Alexa devices but can’t do so from Apple TVs since they lack built-in sound.

In this case, you will need a separate connection for the sound. You can take advantage of Alexa’s 3.5 mm or optical port. But, while Apple TVs don’t transmit audio, Alexa speakers don’t transmit video. So, you will also need to use an optical or digital audio output for video transmission.

Here’s how you pair an Apple TV and Alexa via a wired connection.

Option 3: Using the Harmony Hub

Unfortunately, the Logitech Harmony Hub has since been discontinued. It's still possible to purchase it however it will shortly be no longer supported. Check out this video for another Smart Remote Control that could work for you.

You can also connect Apple TV and Alexa using the Harmony hub. A simple connection between Alexa and Apple TV will only allow the voice control feature to turn on. Therefore, you have to connect the two devices to a hub that allows you to create a task list for Alexa. 

The Harmony hub is a software designed to transform a smart device into a universal remote. In turn, this gives you control over various smart devices in your home. You can use it on your Apple TV, gaming devices, and even household lighting. The Harmony hub is built with ultra uniqueness and versatility. Currently, its design allows you to connect with over 270,000 devices, including Apple TV.

To establish a connection, you first want to invest in the hub. The next step is to set up the connection. Here’s how to do it.

Common Questions Relating to Apple TV Alexa Control

The Verdict

While your Apple TV and Amazon Alexa aren’t traditionally built to work together, there still is a way to connect the two. Even though an Apple TV Alexa control may seem limited and useless, it still comes with its perks. 

The most viable part of this connection is perhaps how it integrates with other devices in your home should you own an Apple TV. Plus, you can take advantage of the various connection methods – you don’t have to stick to one!

Sources

support.apple.com

The post Apple TV Alexa Control Explained: An Ultimate 2024 Guide appeared first on Smart Home Perfected.

A few years ago I tried to set up multi-room audio and got the message “Firmware update required” on one of my speakers. Recently I’ve also been having issues with an Echo Show 5 (2nd Gen) which was slow to respond to voice commands, and after investigating I noticed its firmware was well out of date.

Generally speaking, Echo devices should update their firmware automatically and usually at night, but there are occasions when that just doesn’t happen. I’ll talk through how to check and update the software or firmware for each device type.

Also, I discuss how Alexa and the Echo product range now support the new Matter protocol for smart home devices.

Echo Speakers support for Matter-over-WiFi and Matter-over-Thread

In December 2022, Amazon rolled out an update to add Matter-over-WiFi support to 17 different Echo devices! 

This included Echo Dot (3rd Gen+), Echo (4th Gen), Echo Show 5 & 8 (1st Gen+), Echo Show 10 (3rd Gen), Echo Plus (v2) and the Flex and Input.

This means those devices can now act as a controller to communicate with other smart home gadgets using the common Matter's Wi-Fi protocol. 

You will need to be operating on the latest firmware versions for Matter support to work.

Also, in Spring 2023, a firmware update will roll out for the Echo (4th Gen), which will make it a Thread border router, enabling Matter-over-Thread device support.

What is Matter?

Matter is a new technology that allows smart home devices from different manufacturers to communicate with each other without needing to connect to the cloud. This means you can easily connect all your devices in your home and they will all work together seamlessly.

Matter over Wi-Fi allows a controller to communicate directly with other Matter-enabled devices on the same network, while Matter over Thread allows a controller to communicate over Thread, which is a mesh network protocol.

To make sure a device is compatible with Matter, you can just look for the Matter logo. This way, in the future you can be confident that it will work with all your other Matter-enabled devices.

For more on Matter check out my article here.

How to check if your Echo speaker is up to date

An easy one to start off. To check if your speaker has up-to-date firmware you simply say:

• “Alexa, check for software updates”

Alternatively, you can compare the version number of your Echo speaker to that listed on the Amazon website.

Step 1: Find your Echo speaker's current version number

Step 2: Find the latest version of that model

Now that you have both numbers, you can compare to see if your device is fully up to date. If not, then read on to learn how to force update them.

How to check if your Echo show is up to date

To see if your Echo Show firmware is up-to-date:

How to update an Echo, Echo Dot, Echo Plus or Echo Studio Speaker

As mentioned above, firmware updates should automatically download. So if you’ve confirmed that the firmware version is different from that displayed on the Amazon page, then you need to force download the update.

I’m assuming that your speaker is responding to voice commands as normal and is therefore connected to the internet.

There are four approaches you can try, which I’ve listed below. You’ll know an update is installing if you see a pulsing blue ring where the speaker becomes unresponsive to voice commands for a time. This is normal and the speaker can also restart itself upon completion of the update.

Approach 1 – Ask Alexa to Check for Updates

With the voice command “Alexa, check for software updates”, she’ll be able to report back if an update is available. She usually asks if it's OK to proceed with the update. Once you confirm, the update should start. 

Approach 2 – Power Cycle the Speaker

By plugging out the speaker from the outlet, leaving it for 30 seconds, and plugging it back in, the device should run through its boot cycle. 

Part of this boot cycle is to search for new updates and install them if available.

Approach 3 – “Disable Microphone” Approach

This approach tends to work for older generations of Echo speakers. It involves pressing the “Disable Microphone” button and leaving it with the red ring light for up to 30 minutes. With the microphone disabled, it appears the speaker can then focus on firmware updates.

Approach 4 – Trigger a Bluetooth Connection

This one is a little out of left field, however, a Youtube user had an issue where their Echo Studio was not accepting voice commands so he couldn’t ask it to “Check for Updates”.

His workaround was to reconnect the speaker to a Bluetooth device and in doing so triggered the firmware update. You can watch the process below

Approach 5 – Factory Reset the Speaker

It’s possible that a previous firmware upgrade has corrupted the update process. In this case, you’ll need to reset the device.

By holding down the action button for up to 30 seconds, you will be able to restore your speaker to its factory state. Once reset, you’ll need to go back through the setup process and connect it to Wi-Fi. Once complete, the speaker will search for the latest firmware to download.

How to update an Echo Show 5, 8, 10, or 15 display

Updating your Alexa Echo Show Display ensures that you have the latest features and bug fixes. To update your device:

If that process doesn’t work, it’s possible the OS has been corrupted in some way. In this case, I recommend factory resetting your Echo Show as follows.

How to update the Echo Buds

If you want to update the software on your Echo Buds, you just need to charge them in their case and the update takes place over Bluetooth. But before you do, make sure that your Echo Buds are near your phone (within 25 feet), the case is at least 30% charged, and that the case stays closed for at least 30 minutes.

To check which software version your Echo Buds are running on, just head to the device settings section in your Alexa app.

There’s a conversation over on the Amazon forum here on how to force download a firmware update by resetting the buds and then cycling the Alexa App, Airplane mode, and the Echo Buds Case. I haven’t personally been able to replicate this but it might be of help to some.

How to update an Echo Sub speaker

Echo sub speakers do not have a microphone, so it’s not possible to update it by voice command.

A lot of users over on the Amazon forum seem to have issues with firmware versions on their Echo Sub. There’s no clear solution other than attempting the five approaches outlined in the section above.

How to check if your Alexa App is up to date and download updates

Checking if your Alexa app is up-to-date is easy, and updating it is even easier. Here's how to do it in a few simple steps:

On Android

On iOS

And that's it! Your Alexa app is now up-to-date and ready to use. If you have any issues with updating an app, you can try restarting your device or checking your internet connection to ensure a stable download.

Why does the Alexa app not auto-update?

If you notice that the Alexa App on your iOS or Android phone is out of date, then there are a few possible reasons.

• Auto-update disabled: It's possible that the auto-update feature for your phone's app store or specifically for the Alexa app is turned off. This means that you'll have to manually update the app by going to the app store and selecting the “Update” option.
• Insufficient storage: If there’s a big update due and your phone doesn't have enough storage space, you might not be able to auto-update apps. You'll need to free up some space by deleting unused apps or files before you can update your apps.
• Not on Wi-Fi: By default, app stores will only auto-update apps when you're connected to Wi-Fi to avoid using up too much of your mobile data plan.
• No internet connection: If your device is not connected to the internet, then the Alexa app cannot be updated automatically. Therefore, you need to check if you have a stable internet connection and try again.

How to update the Alexa App on a Fire Tablet

Updating the Alexa app on a Fire Tablet is relatively easy. You can choose to have your device automatically download and install updates or manually check for updates and install them.

To auto-update the Alexa app, from the home screen go to Settings > Apps & Games > Amazon Settings> Appstore > Automatic Updates and then enable automatic updates.

With this setting, the Alexa app will be automatically updated on your device.

To manually update the Alexa app, follow these steps:

Just make sure that your device has enough storage space, is connected to the internet, and you have enough time to install the updates.

Note: If this doesn’t work for you then check out these instructions here as they might be useful in your situation.

How long does it take Alexa to update?

Updating your Alexa device's software is essential to ensure optimal performance and access to new features. The update time varies depending on your internet connection speed and the update's size. 

Most updates take a few minutes to install, but longer updates are possible if the device has not been updated recently. 

Your Alexa device should automatically update, or you can check for updates manually in the Amazon Alexa app. 

During the update process, your device may show a rotating blue ring, become unresponsive or go offline, but this is normal. You can read more about this here.

It's critical to allow the update to be completed without interruption.

Sources

The Verge

The post How To Update an Echo’s Firmware or the Alexa App appeared first on Smart Home Perfected.

Can 2.4 GHz Devices Connect to a 5 GHz Network?

Devices manufactured to work on a 2.4 GHz frequency cannot shift to operate on a 5 GHz frequency.

The antennas in these devices are frequency-specific. They are tuned only to pick up signals in the frequency for which they were designed.

A 2.4 GHz antenna will only detect and connect with a 2.4 GHz signal.

This is where dual-band, tri-band, and quad-band routers come into play.

Understanding Dual-Band, Tri-Band, and Quad-Band Routers

Multi-band routers have a number of radio antennas to allow connections on various frequencies.

Dual-band routers have two radios that broadcast Wi-Fi signals on both 2.4 GHz and 5 GHz frequencies.

Tri-Band and Quad-Band routers are designed for mesh Wi-Fi, offering dedicated back channels between Wi-Fi nodes, to reduce interference. The latest of these also supports 6GHz with WiFi 6E.

Depending on the router's features, multi-band Wi-Fi routers can automatically decide which frequency band is best for each device (a process known as band-steering) or allow you to choose which network is best for each device (known as manual band selection).

If band-steering is enabled, you'll typically only have one network SSID name. Whereas for manual band selection, you'll have multiple network SSIDs for each frequency.

Frequency Selection

Provided your dual-band router has simultaneous broadcasting, most of your smart devices will only connect to the band it’s compatible with. 

This makes it very simple for your router to figure out each device’s compatibility and assign them to the supported frequency band automatically. 

While a lot of smart home devices only support the 2.4GHz band, there are also certain “dual-band” devices that are capable of connecting to either frequency band; not both.

These include high-performance devices such as laptops, gaming consoles, and video streaming devices like smart security cameras and video doorbells.

Handling Dual-Band Capable Devices Manually 

With these devices, connecting them to the higher-bandwidth 5GHz network is usually the best option if the signal range is good. Many multi-band Wi-Fi routers automatically prefer this route (via the band-steering feature).

However, depending on the range, bandwidth requirements, and your own priorities, the high-frequency band might not always be the best option. 

Therefore, making these changes manually is preferred, and you can ensure this by:

Differences Between 2.4 GHz and 5 GHz Wi-Fi Bands

In situations where you need to decide between a dual-band router, variations of a smart device, or which frequency is best for your dual-capable smart devices, understanding the differences between these two frequency bands is crucial. 

In terms of comparison, there are two factors you must consider: range and speed.

Range & Inteference

Simply put, the 2.4 GHz frequency has longer radio waves compared to the shorter 5 GHz waves. This means that the 2.4 GHz waves can travel longer distances and can travel through solid objects like walls.

Ideally, 2.4GHz Wi-Fi has a maximum range of 150 ft indoors and 300ft outdoors (with no obstructions). Meanwhile, 5GHz is about one-third of that, implying its maximum reach for a distance of about 50 ft indoors and 100ft outdoors. 

Speed

Because of its shorter wavelength and higher frequency, the 5GHz frequency band can carry more data per second – at the cost of signal range. 

So in terms of pure numbers, 2.4GHz can reach a maximum of 450Mbps, whereas 5GHz has a theoretical maximum of 1300Mbps. 

Minimal Traffic

Additionally, the 5GHz signal band is less prone to congestion because it’s a newer technology and consumes more power. 

Therefore, it’s very rare to find regular smart home devices, such as smart sensors, switches, and bulbs that run on the 5GHz network. 

This helps minimize traffic in a 5GHz network and keep its lanes open for your more data-intensive smart devices such as smart home hubs, PCs, gaming consoles, and video streaming devices. 

Upgrading Your Home Network

Considering the pros and cons of each frequency band, it’s pretty obvious that upgrading to a dual-band (or tri-band) router is the future-proof option. 

A 5GHz network, on top of the existing 2.4GHz band, promises faster internet speed, smoother streaming, and less interference. 

So even if your 2.4GHz devices won’t be able to run on the 5GHz frequency band, a dual-band router will allow your mature devices to remain on the 2.4 GHz network while the newer, more capable ones can take full advantage of the speedier 5 GHz band.

This way, your older devices aren't left in a digital lurch and you can still enjoy a speed boost with your new network.

Common Questions

Do All Smart Home Devices Support Both 2.4 GHz and 5 GHz Frequencies?

No, not all smart home devices support both 2.4 GHz and 5 GHz frequencies.

Many devices operate exclusively on the 2.4 GHz band because it’s a low-power high-range frequency band. 

Also, for smart home devices, such as sensors, switches, and lights the high-speed data transfer capabilities of the 5GHz network is overkill; hence, it's very unlikely that even modern iterations of these smaller devices will support the 5GHz Wi-Fi band.

However, some more data-intensive devices, such as smart home hubs and security cameras offer dual-band capabilities for more efficient data transfer and versatility.

Whatever the case, check any device's specifications before purchasing and make sure your it fits right in with your existing home network.

How do I switch frequency bands if I only have one network?

If you find yourself with only one network, there's a good chance it's a dual-band router.

Dual-band routers can broadcast both 2.4 GHz and 5 GHz signals under one network name (SSID) in what is known as “band steering” or “smart connect.”

When devices attempt to connect to this single SSID, the router determines which band is best for the device (based on signal strength, congestion, and other factors) and connects the device to that band.

If you want to switch bands for a specific device, you'll need to dive into the router settings to see if there are any granual controls over the band steering feature.

If not, you'll need to disable band steering by creating two separate Wi-Fi networks for each band and then connect to the one you want.

Keep in mind, the 2.4 GHz band is best for devices further away from your router or behind walls, while the 5 GHz band offers faster speeds for devices close to the router.

Is 5G and 5 GHz the same thing?

No, 5G and 5 GHz aren't the same thing. They may sound similar but serve distinct roles in the world of wireless tech.

5G stands for fifth-generation cellular network technology that delivers fast internet speeds over mobile networks.

It's used primarily for smartphones and provides a stronger connection, which equates to faster downloads and uploads.

On the other hand, 5 GHz represents a frequency band used for WiFi networks.

It offers faster data rates at a shorter distance compared to its counterpart, 2.4 GHz.

When I talk about 5 GHz WiFi, I are discussing a home internet connection, independent of your cell phone service.

Do Smart Speakers or Voice Assistants Perform Better on a Specific Frequency?

When it comes to the debate of 2.4GHz versus 5GHz Wi-Fi bands, smart speakers or voice assistants do not inherently perform better on a specific frequency.

It's not the frequency that majorly influences their performance but the network conditions, specifically the amount of available bandwidth at that time.

Overall, the 2.4 GHz band is better for devices that need a longer range, but it may suffer from overcrowding as many types of devices, including microwaves and garage door openers, also use this band and can disrupt it very easily.

On the other hand, 5 GHz offers faster data rates but over shorter distances.

So, if your speaker or assistant is close to your router and within a clear line of sight, the 5 GHz band may deliver better performance.

But, it will always be a trade-off between speed, range, and reliability.

Can Smart Devices Communicate with Each Other if They’re On Different Frequency Bands on the Same Network?

The short answer is no.

If a gadget uses a 2.4 GHz band, it won't be able to connect locally with a device on a 5 GHz network, and vice versa.

The device and the network must match in frequency for successful communication or they must communicate via the internet. 

Wrapping Up

Sources

• https://www.tp-link.com/uk/explore/wifi-router/
• https://eu.dlink.com/uk/en/technology/band-steering
• https://www.linksys.com/ca
• https://en.wikipedia.org/wiki/IEEE_802.11be

The post Can 2.4 GHz Devices Connect to a 5 GHz Network? appeared first on Smart Home Perfected.

While generally, the app does what I need it to do, at times it has been quite slow to load or has even appeared frozen.

Here are the troubleshooting steps I’ve previously taken to get the app back up and running.

Note: When I talk about the Alexa App not working, I mean the app doesn’t load at all, is very laggy when loaded or completely freezes after a while. If you are able to navigate through the app but can’t get connected devices to work correctly, check out my other troubleshooting guide for that here.

Note: This article is aimed at App users on mobile or tablet devices and not the web browser version.

1. Restart the Amazon Alexa app

I always start with the easiest solution first … which means closing the app and opening it again.

By closing, I mean completely removing it from background processing which can iron out any glitches responsible for slowing or lagging app functionality. Plus, it's quickly done, only taking a few seconds to try!

Even while writing this article, I encountered a bug in the App with the Workout functionality, which resulted in a white screen that I couldn’t close out of. As with any software, there will always be the odd bug to deal with.

On Android, closing the app involves pressing the “Recent App” button on the bottom of the screen (You may need to swipe up and hold if swipe gestures is enabled)

Then find the app and swipe up to close that app (Or hit “Close All” or “Clear All”)

On iOS, you swipe up from the bottom to the middle of the screen, then find the app and swipe up. Older versions require you to double press the home icon to get the list of apps.

This solution works for me most of the time as some parts of the Alexa app can be slow to respond. 

2. Restart your Device

Restarting your phone (or tablet) can also help fix glitchy apps without too much effort. The reason for this is by restarting your phone, you are cleaning out temporary data stored in memory which may be causing a problem.

So essentially, rebooting your phone and re-running the Amazon Alexa app means that you're starting with a clean slate that might fix the issue.

3. Check for App Updates

I have seen a few buggy Alexa updates in my time where settings become unset and devices act strangely. 

If you suspect you may have an old version of the Alexa app installed, then you can navigate to the app in the App Store or Google Play store to see if an updated version is available.

App updates in theory take care of any pending bug fixes affecting the app's functionality and can also feature design improvements or additional features.

4. Check to see if there is an Alexa outage

The Amazon Alexa app is largely dependent on cloud services to operate. While the uptime of Amazon's cloud services is pretty high, there have been occasions where Amazon web services suffers an outage. (Like in Jan 2021, which impacted customers in the UK and Europe)

Before troubleshooting any further, it’s worth checking the DownDetector website or Twitter to see if there’s any other reports of an outage. If so, then it's just a case of sitting tight and waiting for service to resume.

5. Check Wi-Fi and Internet Connectivity

Are both your phone/tablet and your smart home devices fully online?

The Alexa App on your phone or tablet needs an active internet connection to fully function. You’ll get a “No internet connection” message at the top of the app otherwise.

Phone / Tablet

Your phone / tablet doesn’t need to be on your home Wi-Fi to access the Alexa app however it does need an internet connection. This is great as you can control the devices in your home from anywhere in the world.

You can also set up new devices without being on your home Wi-Fi network as Alexa will connect using the previously saved Wi-Fi settings.

Devices

The various devices around your home need to have an active Wi-Fi network that has internet connectivity. (Later Alexa devices have a built-in Zigbee hub which can allow some basic voice controls without an active internet connection).

If your Wi-Fi network has gone down, then Alexa will not be able to communicate with any devices. This can result in issues with the app not working correctly.

Check Wi-Fi and Internet connectivity

To check Wi-Fi, try and connect to your home network on your smartphone, while standing beside the router.

If it doesn’t work, or there are warning lights flashing on your router, then I recommend restarting it (power cycling). This involves removing the power cord, leaving the router unplugged for up to one minute, then powering it back on.

Routers can usually take up to five minutes to get back up and running with an active internet connection.

Network name or password changes

In the past I’ve changed my Wi-Fi network name or password and forgot to update devices accordingly, resulting in apps or devices acting a bit strangely. Be sure to update the Wi-Fi settings in your Alexa App, if there are any changes to the router.

You can update your Echo device by logging on to the Alexa app and selecting the ‘devices' heading. Then choose Echo & Alexa, select the device you want to update, and hit the ‘change' button near the Wi-Fi network. Finally, follow all the instructions listed on the app. 

Different network connections

As discussed above, while your phone shouldn’t need to be on the same Wi-Fi network as your Alexa devices, there’s no harm in connecting it just to rule that out as a problem.

Firewall / Router configuration

Your network firewall or configuration can create issues with how your devices communicate with each other. Various security techniques and protocols, such as disabling UPnP, always on VPNs, hidden Wi-Fi networks, disabling DHCP, MAC address filtering, AP / Client isolation can all have knock-on effects on smart home devices. Even router firmware updates can increase security levels causing issues.

I recommend reviewing your Wi-Fi configuration to see if there’s anything obvious causing the problem.

Too many devices

If you've got one too many devices on the same Wi-Fi network, this saturation may lead to slower speeds or connectivity issues. In such situations, it's best to remove devices you don't need to use immediately from the network so that the application you do need to use gets the internet speed it requires to function properly. 

Range problems

Wi-Fi range can also negatively affect device responsiveness, resulting in stalled or glitchy behavior when trying to remotely control.

It may be worth upgrading your home network to a mesh Wi-Fi system if you think this is a root cause. Or possibly, move devices close to the router if you can.

6. Is your operating system still supported?

The Amazon Alexa app requires minimum software versions to operate. It also periodically drops support for older versions as they reach end of life. 

If you have an older phone or tablet, it’s possible that you installed the Alexa app when it was supported, however, it may no longer be.

As of the time of writing, for Android phones and tablets your version needs to be 8.0 or greater. While for iOS devices, you need to have version 14.0 or greater.

To check your device version on Android, go to Settings > About > Software Information and look for the Android Version. On iOS, go to Settings > General > About and you should see the Software Version.

For the latest information about software versions, check out this page on the Amazon website.

7. Sign out and sign back in to your Alexa App

I’m not entirely sure why this would work but it’s listed as one of the main troubleshooting steps in Amazon’s help center.

If your Amazon Alexa app is working intermittently, you can try logging out and logging back in. (If the app is entirely unresponsive, skip to the next section) 

Select the “More” option once the app is running again, and then press on  ‘Settings.' Next, at the bottom of the page click on your name and press ‘sign out.'

Once logged out, try signing in again to see if that fixes the problem.

8. Re-install the Alexa app

If none of the above works, then I recommend completely uninstalling the Amazon Alexa app and reinstalling it.

This should also take care of any pending updates because you'll be able to download the latest version of the app from Apple's app store or Google's play store.

Once installed, you can then sign in and test.

I hope this troubleshooting guide helps you to get back in control of your smart home devices. Unfortunately, if none of these tips work, I recommend reaching out to Alexa customer support to hopefully find a solution.

Let me know your experience with the Alexa app below and if any of these tips worked for you.

Sources

https://www.comparitech.com/blog/information-security/secure-home-wireless-network

The post Solved: Amazon Alexa App Not Working appeared first on Smart Home Perfected.

If you can’t link Spotify to Alexa, or if the two keep getting out of sync, we might just have a solution for you! Check out these possible cases and solutions, and try to connect the two again.

Solutions if you can't link Spotify to Alexa

1. Check for updates

The first and most obvious solution is checking for updates. Open your phone and go to the App Store or Google Play. 

Check if Amazon Alexa or Spotify have any updates you need to install. If they do, install them. With every update, the developers strive to fix as many bugs as possible. One of the apps could’ve had a bug that was preventing them from connecting.

2. Soft Reset

The next thing you can do is initiate a soft reset(restart) of both apps. To make it a bit easier, we’ve prepared a quick overview of the steps you need to take to initiate a soft reset of both apps.

Force quit both apps

The first thing you need to do is force stop both the Amazon Alexa and Spotify app. You can do so by removing them from the background running apps. All you have to do is swipe up on the screen of your iPhone to pull up all the app that are open at the moment. 

On an android phone, you can press the square button on the screen for the background apps.Find the apps you need, hold them and swipe them away to force quit them.

Sign out of your account

Another thing you can do is sign out of Spotify and Amazon Alexa and then sign back in. To sign out, open the app, click on “Settings”, and scroll down. You should have the option to log out of your account. Press the button that logs you out and exit the app. Then log back into your account.

Uninstall the apps

If the two tips from above didn’t work, you might as well try deleting the apps altogether. Since you don’t know which app is having the problem, you should try deleting both.

 If you’re using an iPhone or an Android phone, you can press and hold the app’s icon until it gives you an option to delete it. Do that with both apps. Then, reinstall the apps and open them. Log into your accounts and the apps should be working just fine!

3. Set Default Music Service

Maybe Spotify is not linking with Amazon Alexa because Spotify is not your default music service. You can make Spotify the default music service in your Amazon Alexa app with these simple steps:

4. Wi-Fi connectivity

The problem could arise from poor Wi-Fi connectivity. Is it possible that your Wi-Fi router is shut off? Perhaps your phone and/or your Echo device are not within range of the Wi-Fi router. If that’s the case and you are not connected to Wi-Fi or the connection is very weak, you should move the devices closer to the router. 

Alternatively, you can buy a Wi-Fi range extender. That way you can expand the range of your Wi-Fi router and you won’t need to move closer to the router in the future. 

If that’s not the problem, perhaps your Alexa device and phone are not connected to the same wireless network. Make sure both devices are using the same Wi-Fi. If they’re not, you can connect them to the right network with ease. Find “Wi-Fi” in your settings and connect to your network.

5. Do you have enough space?

The Alexa and Spotify apps both require some extra space in your phone’s storage to function properly. More specifically, they need between 1 and 2 GB of extra space to work. Spotify uses streams and Alexa stores user data, which can take up some space. If you don’t have enough free space on your phone, the apps will lag and they might not work properly.

Go to “Settings” on your phone to check how much storage you have left. If you don’t have at least 1-2 GB, you should free up some space for your apps. 

6. Are you using Spotify Premium

This is an obvious one, but some people might not know that you can only link your Spotify account to Alexa if you’re using Spotify Premium. Naturally, if you’d like to use this feature and you’re not paying for Spotify Premium, you need to update. Otherwise you can’t link the apps.

7. Call Amazon or Spotify Customer Support

If none of our tips worked, the problem might be coming from Amazon Alexa or Spotify. Try calling Amazon and Spotify customer service, and describing your issue to them. Maybe you’re not the only one who’s experiencing connectivity problems at the moment and the apps are just bugging.

Can’t link Spotify to Alexa – The Verdict

There are many possible reasons why you can’t link your Spotify to your Amazon Alexa. Investigate the causes described in this article. If all else fails, reach out to the companies and ask them what course of action they recommend or leave a comment below!

Sources

Spotify

The post Solved: Can’t Link Spotify to Alexa appeared first on Smart Home Perfected.

I’ve broken this guide down into 3 sections:

• Slow response times when asking general questions
• Slow response times when controlling a connected smart home device (like a smart lock, robot vacuum, or smart bulb)
• Slow response times in the Alexa App on your smartphone

If Alexa is not actually answering any of your voice commands, then check out this article here which is dedicated to that problem.

Slow response times when asking general questions

In this section, I discuss solutions for slow Alexa responses when asked general questions like “What is today's weather in New York”. 

This could be on an Echo speaker, Echo Show Display, Fire TV, or other Alexa built-in device (like an Ecobee thermostat, LG Smart Fridge, etc.). 

If you are getting slow response times when voice-controlling connected smart home devices, then jump to the next section. 

1. Check the speed of your internet connection

Alexa requires a fast and stable internet connection to respond quickly. You can use a speed test website when on Wi-Fi to check your internet speed. (Or just Google “Speed Test” and there is a test built-in to the search results)

While there is no specific minimum requirement, I find that Alexa needs at least 1-2 Mbps to work properly. If your internet speed is slower than this, you may experience delayed response times.

If your internet speed is generally fast but for some reason has dramatically slowed down, then your provider may be having congestion on their network. In that case, it may be worth contacting your ISP to get an ETA on when their network will be fully operational again.

2. Are other devices hogging bandwidth on your network?

When multiple devices are connected to the same home Wi-Fi network, they all share the same bandwidth. This means that if there are other devices using the internet at the same time as your Alexa device, they could be hogging bandwidth and causing Alexa to respond slowly.

For example, if someone in your home is streaming a 4K movie on their laptop while you are asking Alexa to play music, the streaming activity could be using up a significant amount of bandwidth, leaving less bandwidth available for Alexa. This can result in Alexa taking longer to respond to your commands.

To prevent this from happening, you can try disconnecting other devices from the Wi-Fi network or limiting their internet usage. Alternatively, you could set up a Quality of Service (QoS) rule on your router to prioritize Alexa traffic over other devices.

By ensuring that Alexa has sufficient bandwidth to work with, you can help to ensure that she responds quickly and accurately to your commands. 

3. Weak Wi-Fi Signal with Alexa device too far from Wi-Fi Router

Sometimes, Alexa responds slowly because it has trouble connecting to the Wi-Fi. This can happen if Alexa is too far away from the Wi-Fi router or if the signal is weak.

To fix this, try moving Alexa closer to the router. If that doesn't work, consider using a Wi-Fi range extender or mesh Wi-Fi system to improve the signal.

Other things that can affect Wi-Fi strength include the layout of your home and the number of devices connected to the network. If Alexa is still responding slowly, you may want to check for weak Wi-Fi signal areas and take steps to improve the signal.

4. Is there Wi-Fi Interference?

Another factor that can cause Alexa to respond slowly or experience connectivity issues is Wi-Fi interference. Wi-Fi signals can be disrupted by various electronic devices, such as microwaves, cordless phones, and baby monitors, that operate on the same frequency as your Wi-Fi network.

To reduce Wi-Fi interference from electronic devices like microwaves, you can move the device away from the router, change the Wi-Fi channel, or upgrade to a newer router operating on a different frequency band.

5. Restart your Router

Restarting your router is an effective troubleshooting step that can help to resolve many Wi-Fi connectivity issues, including those that may be causing Alexa to respond slowly. When you restart your router, it essentially resets the device and re-establishes a fresh connection to your internet service provider (ISP), which can help to clear up any temporary glitches or errors.

After restarting your router, try reconnecting your Alexa device to your Wi-Fi network and see if the issue has been resolved. In many cases, restarting the router can help to clear up connectivity issues and improve the performance of your Wi-Fi network.

6. Check for updates to software and firmware

To make sure your Alexa device isn't sluggish, check to see if there's a pending software or firmware update. These updates can fix bugs and improve the device’s overall performance. 

On an Echo speaker, to check for updates, you can simply ask Alexa to do so using voice commands.

• “Alexa, check for updates”

If there are updates available, Alexa will ask you whether you want to install them.

On an Echo Show, you can do so by going to Settings > Device Options and pressing on “Check for Software Updates”.

It's worth noting that Alexa devices usually update automatically in the background when connected to Wi-Fi, so you may not need to manually check for updates. However, if you suspect that your Alexa device is not running the latest software version or if you are experiencing issues with performance, it may be worth checking for updates manually.

7. Power Cycle your Device

If your Alexa is slow to respond, here's a quick and easy fix: power cycle it. 

To do this, unplug your device's power adapter and wait for 30 seconds before plugging it back in. It will take a minute or two to reboot, but then try using Alexa again as normal. 

Power cycling your Alexa device clears its cache and can eliminate any temporary glitches or bugs that might be causing the slow response time.

8. Reset your Echo device

If none of the above works, resetting your device might help solve the problem. 

You can reset your Amazon Echo to its factory settings using the Alexa app on your smartphone. Go to “Devices,” tap the “Echo & Alexa” icon, select the speaker you want to reset, scroll down, and tap “Factory Reset.” Confirm the factory reset.

Alternatively, you can reset your Alexa directly from your Echo device. The steps will differ depending on the model and generation of your speaker. 

Echo Speaker

For example, to reset a standard Echo or Echo dot, press and hold the Action button for 5 seconds until you see a spinning orange light ring on the device. Release the button, and wait for the device to restart.

Echo Show 

For an Echo Show, press and hold the Mute and Volume Down buttons for about 15 seconds until the Amazon logo appears.

After resetting your Echo device, you will need to set it up again. Follow the on-screen instructions to connect it to your Wi-Fi network and sign in to your Amazon account.

Resetting your Echo can help to resolve many issues, including those that may be causing Alexa to respond slowly. 

Slow response times when controlling connected smart home device

If Alexa responds quickly to general queries like “How are you?” or “What's the weather like?” then your connection to Alexa’s servers and the performance of those servers is not the problem.

If you are trying to use a voice command to control a smart device in your home (like a smart bulb, or a robot vacuum), and getting a slow response, then the issue is more likely caused by that device.

Note: If a device you have connected to Alexa is completely unresponsive, then check out our other troubleshooting guide here.

Troubleshooting Steps

The above 8 troubleshooting steps also apply if a connected smart device is slow to respond.

Slow response times in the Alexa App on your smartphone

If you’re getting slow response times on the Alexa App then I recommend checking out my troubleshooting article here where I walk through the following.

Troubleshooting Steps

FAQs

Why is Alexa slow to respond, and what causes this issue

Alexa might be slow to respond due to poor internet connectivity, outdated software or firmware, signal interference, distance from the router, or congestion based on the number of devices connected to the Wi-Fi network.

Can a slow Wi-Fi or Internet connection affect Alexa's response time

Alexa's response time can be affected by a slow Wi-Fi or Internet connection, resulting in delayed responses or not being able to answer at all. A steady and fast connection is needed to get the most out of Alexa's features. From my experience, this needs to be at least 1-2 Mbps.

Sources

Wi-Fi Interference

The post Alexa Slow to Respond? 8 Ways to Speed Her Up appeared first on Smart Home Perfected.

They can also be integrated with AI-based voice assistants – allowing you to control your devices using voice commands. In this article, we’ve rounded up a list of the best Zigbee relays on the market right now!

What Is a Relay?

A smart relay can measure and control the frequencies, currents, and voltages in an electrical system. Hence, you can connect them in circuits that have multiple devices, and you can control them in conjunction with each other. 

The technology used in smart relays also features the measurement and storage of data that gives an insight into the power condition of the system at hand.

Features to Look for In a Zigbee Relay

Switching Capacity

One of the main capabilities of a smart relay is switching circuits. In this scenario, the switching capacity of a relay is the maximum load the relay can switch.

Does It Have a Manual Switch?

Most relays can be connected directly to a Zigbee hub, so there is no need for a manual switch. Others come with a manual switch, which can be beneficial but also cause problems.

Smart Integration

Different relays can be compatible with different hubs. You will find out about integration in the description of each relay. Make sure the one you choose is compatible with Zigbee and/or the hub you’re using!

Zigbee 3.0

Zigbee 3.0 is the newest Zigbee version on the market. Some of the older relays don’t work with it. When you’re making your choice, make sure the relay is compatible.

Advantages of Zigbee Relays

A relay switch can be a multifunctional item in your home. Here are some of the main advantages of owning and using one:

• You can control your appliances remotely just by using voice commands. Turn any connected appliance on or off.

• You can open and close the garage door remotely without having to go outside.

• Control the lighting in your house with just your voice!

• Control your heating and cooling system with the help of a relay switch.

• Install your relay switch on any equipment of your choosing. 

• Turn your home into a smart home with just one device.

Best Zigbee Relays

9.5

Top Pick

1.

Tuya Light Switch Relay Module

Relay Module with Alexa Compatibility

View Price
On Amazon.com

This relay module comes with its own mobile app.

Top Features

• The Tuya Light Switch Relay Module is an RF switch module that’s compatible with Amazon Alexa and Google Home.
• The relay can be used as a 1-way or 2-way circuit.
• You can control your relay using voice commands through Amazon Alexa, Google Home, Yandex Voice Control, and more.

You can use the Tuya app to control the whole house through your mobile device. Similarly, you can integrate the relay with your smart home and control it using voice commands. Do that through Amazon Alexa, Google Home, and a number of other voice assistants.

App Features

Create schedules and set timers on the relay module. Take control of all the appliances in your home that need a schedule or timer to work. You can also give your friends and family members access to your account.

9.4

Runner Up

2.

MHCOZY 2 Channel Relay

2-Channel Relay from MHCOZY

View Price
On Amazon.com

This relay by MHCOZY offers remote capabilities. You can turn it on and off using your mobile device or voice control.

Top Features

• The MHCOZY 2 Channel Relay works well with Philips Hue, SmartThings, Amazon Alexa, and Google Home.
• The relay is very easy to set up and integrate into your smart home system.
• Use your preferred smart speaker and voice assistant to control the relay using voice commands.

 Connect the relay to your preferred voice assistant and enjoy hands-free operation. The relay is compatible with Amazon Alexa, Google Home, and SmartThings.

Programming Features

Use the timer and scheduling features to make your life easier. Control the devices that need timers all from one place. You can also give your friends and family members access to the control center of the relay and they don’t even need to create an account.

9.1

3.

MHCOZY 1 Channel Relay Switch

1-Channel Relay Switch from MHCOZY

View Price
On Amazon.com

With MHCOZY’s 1-channel relay switch, you can control the devices in your home using voice commands.

Top Features

• The MHCOZY 1 Channel Relay Switch is compatible with Philips Hue, SmartThings, Amazon Alexa, and Google Home.
• You need to use your Zigbee hub to connect the relay switch to a voice assistant.
• The device follows the Zigbee 3.0 protocol, which is the latest Zigbee protocol on the market.

All you have to do is connect it to your Amazon Alexa or Google Home speaker and voice your command. This way, you can have full control over your home even when your hands are full of other things.

Scheduling Features

You can use the device to set countdowns and create schedules in your home. This applies to all smart home devices that work with schedules and timers. Creating schedules can elevate your home routine and add to your convenience.

The Verdict

Check out our Zigbee guide for more details on Zigbee relays, sensors and controllers.

9.5

Top Pick

1. Tuya Light Switch Relay Module

Relay Module with Alexa Compatibility

View Price
On Amazon.com

This relay module comes with its own mobile app.

Top Features

• The Tuya Light Switch Relay Module is an RF switch module that’s compatible with Amazon Alexa and Google Home.
• The relay can be used as a 1-way or 2-way circuit.
• You can control your relay using voice commands through Amazon Alexa, Google Home, Yandex Voice Control, and more.

Sources

openei.or

The post Top 3 Zigbee Relays appeared first on Smart Home Perfected.

In this article, I dive into the differences between Zigbee and Z-Wave to help you make the right decision for your home.

Zigbee vs Z-Wave

What are Zigbee and Z-Wave?

Zigbee and Z-Wave are the predominant smart home wireless communication protocols in the market. Both use a similar mesh network for communication and similar network hierarchies.

Zigbee standards are owned and maintained by the Connectivity Standards Alliance (formerly known as the Zigbee Alliance) and are part of the IEEE 802.15.4 protocols.

Z-Wave was acquired by Silicon Labs from Sigma Designs and is now maintained by the Z-Wave Alliance. Both of these alliances contain manufacturers and researchers that work to make these standards better.

Zigbee and Z-Wave devices differ in their frequencies, wireless ranges, data transfer capabilities, and power requirements. Additionally, since independent alliances maintain these standards, they also differ in interoperability and compatibility.

Zigbee and Z-Wave are not directly compatible with each other.

Comparison Table

Before I get into the full comparison of these technologies, here's a quick overview in tabular form.

Frequencies

Zigbee vs Z-Wave devices operate in different frequency ranges. Zigbee operates in the 2.4GHz range worldwide, with the option of communicating at 868 MHz in Europe and 915 MHz in the United States.

Z-Wave operates in various sub-GHz frequency ranges, such as 868 MHz in Europe and 908 MHz in North America, depending on the region.

This difference in operating frequencies is one of the main reasons why Zigbee and Z-Wave devices differ so much in other characteristics.

Zigbee devices are more prone to interruptions by Wi-Fi devices since they use the same frequency range. In contrast, Z-Wave devices are susceptible to disruption by wireless landline signals or baby monitors.

Range

Lower frequencies can penetrate other mediums more efficiently and can also travel a greater distance without deteriorating. Hence, Z-Wave devices generally have a better range than Zigbee devices.

Zigbee wireless signals can travel up to 80m without interruptions, but this range is significantly reduced inside homes due to walls, windows, and any other obstructions. Inside homes, Zigbee's range can drop to 10-20m.

Z-Wave wireless signals can travel up to 100m without interruptions, while inside a house, their range can still get up to 50-60m.

As both technologies utilize a mesh topology, the range of both Zigbee and Z-Wave can be improved using repeaters. Repeaters are devices that can relay data to the devices out of the central hub's wireless range.

Z-Wave Long Range

Z-Wave Long Range (Z-Wave LR) further extends the range and network capabilities of Z-Wave devices. Z-Wave LR enables communication up to several kilometers and can support up to 4,000 nodes on a single network.

As Z-Wave LR devices become more widely adopted, they will provide an even more robust and extensive coverage option for smart home users.

Speed

Zigbee wins in speed! Since Zigbee uses high frequencies, it can transmit more data. Zigbee can reach speeds of up to 250kpbs while Z-Wave usually reaches 100kbps (almost half).           

These speeds are significantly lower than Wi-Fi and Bluetooth because Zigbee and Z-Wave devices generally do not need high data transfer speeds.  That is because a lot of data being transmitted in smart home networks comes from sensors that only produce a small amount.

Interoperability

Interoperability is one of the most critical aspects of your smart home network. Appliances in a home are continuously being replaced,  while new devices are regularly introduced. It can be painfully tedious to go through a wide array of devices to find one that fits your network. That is why both Zigbee and Z-Wave standards are strictly maintained by their respective alliances, which also certify products.

Zigbee is an open-source standard, which means manufacturers are free to use it in their devices without permission from the alliance. The way Zigbee certifications are organized also makes it harder for customers to pick a device.

Manufacturers may certify their hardware with Zigbee but then use non-certified software. Such devices are tagged as “Zigbee-ready” and might not be compatible with your home network. To ensure compatibility, look for devices with the Zigbee 3.0 certification, which guarantees compliance with the latest Zigbee standard, offering better interoperability and compatibility with your home network.

On the other hand, Z-Wave is the property of Sigma Design, which also runs the Z-Wave Alliance. Since Z-Wave is proprietary, manufacturers have to go through stringent certification processes that ensure their devices comply with Z-Wave standards. This is why Z-Wave devices are far more interoperable and backward compatible.

Device Availability

There is a vast assortment of both Zigbee and Z-Wave devices on the market right now.  Zigbee standards vary depending on geographical location. For example, Zigbee's frequency range for the US is 2.4GHz, but in some parts of Europe, it might be 968MHz, which is a huge difference.

Z-Wave, on the other hand, has a pretty similar range for most of the world. This is also why you find more Zigbee devices overseas—because vendors in other countries do not have to live by strict alliance standards and have more room to flex their creative muscles.

Many smart home hubs, such as Samsung SmartThings, Homey Pro, and Hubitat, support both Zigbee and Z-Wave devices, so you don't have to choose between them.           

Matter Standard

Matter (previously known as Project CHIP) is an emerging open-source smart home standard backed by major tech companies, including Apple, Google, and Amazon.

Developed by the Connectivity Standards Alliance, Matter aims to unify and streamline smart home device communication for better interoperability.

As Matter gains momentum, it is expected to impact the smart home market significantly and could influence the adoption of Zigbee and Z-Wave devices in the future.

As Zigbee is one of the key players supporting Matter, the development of this standard may significantly impact the future of Zigbee-based smart home ecosystems.

For more information on the Matter Standard, check out my article here.

Device Cost

Not much of a difference here, but if you want to get deep into the weeds, Z-Wave devices are a bit more expensive than Zigbee. This is more true for a cheaper device ($10-$500 range), while the price evens out as you get to the higher end of the spectrum.           

I believe this is due to how tightly controlled Z-Wave is. Since Zigbee is open-source, small-scale manufacturers do not need to go through corporate channels to use it in their devices, making these devices cheaper.

Z-Wave performs strict compliance tests to ensure that manufacturers using their technology comply completely with Z-Wave standards. In some cases, manufacturers might even get their silicon chips via the Z-Wave Alliance, making the raw products for their devices more expensive.

Latency

I've discussed speed, but what is more critical in a smart home setup is latency. In the context of a smart home, latency can refer to the delay between giving a command and the appliance reacting to it. For example, if you trigger a command to turn off a light switch, and it takes 3-4s for the light to turn off, then that is latency. Latency can be frustrating and will ruin the cozy smart home feeling you're looking for.

While Zigbee protocol is much faster, Zigbee devices do not necessarily exhibit less latency than Z-Wave. The difference will probably be in milliseconds and not noticeable. This is because latency is not only dependent on the speed of wireless communication but also on factors such as compatibility of devices, power consumption, and reliability of the network.

Zigbee networks may experience more delays due to interference from other devices like Wi-Fi.

Network Size & Design

Z-Wave devices can support up to 232 relaying devices (end nodes) only. This is because of the “four-hop rule” for Z-Wave, which means that instructions can only hop four times from device to device in a Z-Wave network.

Zigbee, on the other hand, can theoretically support up to 65,000 devices by continuously adding repeaters. If you are a smart home buyer, 232 nodes will be enough for you, but for users with much larger houses, Zigbee might be the better choice.

It is worth mentioning that Z-Wave Long Range has a much more extensive range and can support a lot more devices.

Power Requirement

For a long time, Zigbee devices used a lot less power than Z-Wave devices. However, this is changing. With the Z-Wave plus specification, Z-Wave devices' power consumption is now quite close to Zigbee’s. It is worth noting that Z-Wave has a more extensive range, which also adds to its power consumption. 

When it comes to power consumption in both standards, make sure you're comparing apples with apples. For example, if a Zigbee network has a lot more repeaters than Z-Wave, its overall power consumption will be higher. Similarly, if there is a lot of noise on your frequency channel, your devices will end up consuming more power to recognize the same messages.

Z-Wave Plus v2

Z-Wave Plus v2, also known as 700 Series or Gen7, is the latest iteration of Z-Wave technology, which further improves energy efficiency, range, and security.

Devices featuring Z-Wave Plus v2 offer enhanced features like longer battery life, faster communication, and increased range compared to earlier Z-Wave generations.

Additionally, Z-Wave Plus v2 devices support SmartStart, a feature that simplifies the device pairing process, making it easier for users to set up and manage their smart home networks.

As Z-Wave Plus v2 becomes more widely adopted, it will provide smart home users with a more seamless and efficient experience.

Zigbee Green Power

Zigbee Green Power is a feature within the Zigbee 3.0 standard that enables ultra-low-power devices, such as sensors and switches, to operate on energy harvesting or very low-power sources like coin-cell batteries.

By leveraging Zigbee Green Power, smart home devices can reduce their power consumption and extend their battery life, further enhancing energy efficiency in Zigbee-based networks.

Reliability

In general, Z-Wave is considered to be more reliable than Zigbee, primarily due to its lower operating frequency and more tightly controlled ecosystem.

Z-Wave operates in the 900 MHz frequency range, which experiences less interference from other devices and is better at penetrating walls and other obstacles compared to Zigbee, which operates in the 2.4 GHz range, where Wi-Fi and other devices can cause interference.

Additionally, Z-Wave devices are required to undergo a stringent certification process to ensure they comply with Z-Wave standards, resulting in greater interoperability and more consistent performance.

In contrast, while Zigbee is also maintained by an alliance that certifies products, its open-source nature allows for greater variation in device implementation, which can sometimes lead to compatibility and reliability issues.

This is not to say that a well-designed Zigbee network will still not be reliable, just that Z-Wave networks require less design to be more reliable.

Security

Both Zigbee and Z-Wave put a strong emphasis on security to ensure that smart home networks are protected from potential threats and unauthorized access.

Zigbee 3.0 implements AES-128 encryption, which is a widely used and secure encryption standard. It also includes features like secure key establishment and device authentication, ensuring that only authorized devices can join and communicate within the network.

Z-Wave Plus v2 (700 Series) introduces the Security 2 (S2) framework, which provides advanced encryption and device authentication. S2 offers three levels of security: S2 Unauthenticated, S2 Authenticated, and S2 Access Control. These levels provide varying degrees of security depending on the device's role in the network.

The S2 framework also implements Elliptic Curve Diffie-Hellman (ECDH) secure key exchange to protect against eavesdropping and man-in-the-middle attacks.

Ecosystems and Compatibility

In the past, Zigbee and Z-Wave devices would typically need a hub to be compatible with other popular smart home ecosystems, such as Amazon Alexa, Google Home, and Apple HomeKit.

Amazon has released a number of Echo speakers that have integrated Zigbee radios, allowing you to directly control these devices without needing a hub.

As of the time of writing, Google Home and Apple HomeKit have more limited support for Zigbee and Z-Wave devices, requiring additional hardware like a compatible hub (e.g., Hubitat, Aqara, Philips Hue) or a Homebridge setup to enable integration with HomeKit.

Ease of Setup and Management

Both Zigbee and Z-Wave networks are designed to be relatively easy to set up and manage, with user-friendly device pairing processes, network management, and troubleshooting options.

Zigbee devices typically offer touchlink commissioning, allowing users to pair devices by simply bringing them close to each other. This process simplifies device pairing and makes it easier for users to add new devices to their Zigbee network.

Z-Wave's SmartStart feature streamlines the process of adding devices to a Z-Wave network. Users can simply scan a QR code on the device to add it to their network, eliminating the need for manual pairing procedures.

Additionally, both Zigbee and Z-Wave networks can self-heal, meaning that they can automatically reconfigure their mesh topology if devices are added or removed, ensuring optimal performance.

When it comes to network management, both Zigbee and Z-Wave offer tools and features that make it easy to monitor and control devices, as well as troubleshoot any issues that may arise.

Can I Mix and Match Z-Wave & Zigbee Devices?

Yes, you can! Many modern smart home hubs, such as the Aeotec Samsung SmartThings Hub or Hubitat, are capable of communicating with both Zigbee and Z-Wave devices simultaneously. Keep in mind that while you are using both types of devices simultaneously, you still have two distinct networks.

Zigbee devices can only communicate with other Zigbee devices, and so is the case for Z-Wave. Zigbee repeaters can’t be used for a Z-Wave network or vice-versa. This means you will have both Zigbee and Z-Wave networks in your house and a single hub that will communicate with both of them.

It is pretty helpful to have both networks and then decide which device works well for which network. For example, since Z-Wave is more reliable, you can set up alarm systems and smart locks on it.

Conclusion

Both Zigbee and Z-Wave have their advantages and challenges. When making a decision, carefully evaluate your needs and then choose a technology accordingly. Don't forget, with a smart home hub like Hubitat or SmartThings you can mix and match protocols.

Sources

https://www.z-wave.com/

https://csa-iot.org/all-solutions/zigbee/

https://standards.ieee.org/

https://www.silabs.com/wireless/z-wave/global-regions

https://www.iotforall.com/

The post Zigbee vs Z-Wave: Comprehensive Comparison of Smart Home Protocols in 2024 appeared first on Smart Home Perfected.

Note: This article tackles scenarios where the Alexa device is unresponsive and is successfully answering your voice commands, however the connected smart device (such as a Philips Hue Light Bulb, a Kasa Smart Plug, a Roomba Robot Vacuum, etc.) is not responding to Alexa.

If your actual Alexa device, such as an Amazon Echo speaker or display is not answering you, check out my other troubleshooting guide here.

1. If the Alexa Device is Unresponsive, Confirm the connected device has power

First things, first … make sure the device is plugged in! Sounds ridiculous, but you won’t believe how common a mistake this actually is. If you live with other people, it’s quite possible that a family member unplugged the device by accident. You could’ve done it yourself and just forgotten about it!

When dealing with smart light bulbs this is a more frustrating problem. If someone turns the light switch off, no power is getting to the bulb. As a result, Alexa can’t control the device as the smart bulb needs constant power. 

2. If the Alexa Device is Unresponsive, Check your home Wi-Fi network

If your Alexa device is unresponsive, it might be time to check your internet connection or your home Wi-Fi. Your home network might be inactive or unstable, causing connectivity problems between Alexa and the device in question. Or your Wi-Fi network might be operational, however, your ISP is down so you have no internet connectivity.

Check Wi-Fi is working

To check this, I usually stand beside my router and connect to my Wi-Fi network on my smartphone, disable “mobile data” and then in Google, I search for “speed test”. Google has its own speed test in its search so by clicking that you can see what your internet speed is. When your Alexa device is unresponsive, it's helpful to check if other devices are connected to the same network, as this could be a sign of network issues.

Check Internet Connectivity

If you can connect to Wi-Fi but cannot get to the Google “speed test” screen, or the “speed test” has stalled, then there’s no data flowing from your internet service provider. In that case, I usually go back on “mobile data” and check online to see if there’s an ISP outage.

Possible Wi-Fi Range Issue

If the device Alexa is unresponsive and trying to connect to is a distance from your router, then it would have a low Wi-Fi signal. In this case, these devices can be much more susceptible to interference from other radio signals, or even physical obstructions like closed doors.

To check this there are a variety of Wi-Fi signal checker apps you can install on your phone. I usually just run the same Google “speed test” check, except this time I stand beside the device as opposed to the Wi-Fi router. If I cannot load Google from this distant location, then you may need to invest in a Wi-Fi extender or upgrade to mesh Wi-Fi to improve signal strength.

3. If the Alexa Device is Unresponsive, Power cycle your connected device (Turn it off and on again!)

Encountering an Alexa device that is unresponsive can often be resolved by simply rebooting the device or checking for any software updates. I talk a lot about turning things off and on again. As you can tell, it’s a useful technique for all kinds of devices. 

To power cycle, you simply turn off your device completely and remove the plug from the outlet. Wait at least 30 seconds, though I recommend waiting a full minute in case any cached settings persist. Once that time has passed, you can plug the device back in and turn it on again. You’ve just successfully power-cycled your device!

It can’t hurt to also turn off and on your Alexa device (such as an Echo speaker), however, that isn’t usually where the problem lies.

Wi-Fi Router

If you think there may be network issues with the devices communicating, then it can also be worth power cycling your Wi-Fi router. Make sure to leave it unplugged for 1 minute for all caches to clear. If your Alexa device is unresponsive, ensuring it's within range of your Wi-Fi router and not blocked by physical obstructions can often solve the problem.

Once all of the devices boot back up, try the voice command again to see if Alexa can successfully communicate.

4. Verify the manufacturer’s app still works

A lot of smart devices have a separate app created by the manufacturer where you can control the device directly. Dealing with an Alexa device is unresponsive might require a quick check of the Alexa app to ensure the device is properly set up and connected.

Try opening the app and see if your device responds to commands from that app. If the device doesn’t respond, then the problem is not with Alexa but with the actual device. 

In this instance, there are a few things to try …

• As in point 3, I’ve previously restarted both the device as well as closing and re-opening the app which sometimes works.
• I’ve checked online to see if the manufacturer is experiencing an outage. A lot of apps rely on cloud services which can go down from time to time.
• I’ve checked to see if the manufacturer’s app is fully up to date and if not, updated it.
• Other times I’ve had to delete the manufacturer's app from my phone and set the device back up again. Follow the instructions in Point 8 below for this.

5. Check Twitter (Also known as X!) to see if there is an Alexa or Device outage!

As mentioned above, a lot of smart home devices, including Alexa, rely on cloud services to operate. Every now and then those cloud services experience an outage which also knocks out your devices. This leads to the Alexa device is unresponsive and “the connected device is not responding” message.

Unfortunately, there is nothing you can do when this happens but simply wait until the outage is resolved. I usually check Twitter to see if other people have encountered the same issue and if there is any ETA on when services will be resumed.

Cloud Dependency

This cloud reliance is a major risk with smart home devices, which is why there is a push towards “local-only” home automation. There have been cases where people have not been able to turn on their heating in the depths of winter, due to smart thermostat cloud outages. 

In other cases, Amazon Web Services or Microsoft Azure have had partial outages. As these platforms power cloud services for a wide range of smart home manufacturers, the impact is felt far and wide.

6. If Alexa is Unresponsive, Check if the Skill is Enabled

If the problem is not with the manufacturer’s app, you’ll need to look at its connection to Alexa, which takes the form of a “Skill”.

Sometimes Skills can mysteriously become Disabled, which can be due to new permissions or new terms of service that need to be agreed upon. In those cases, the Skill Expires and needs to be re-enabled.

Note: I find it best to use the Alexa app as opposed to the Alexa web interface, as not all features and settings are supported online.

7. Toggle the Alexa Skill off and on

If you find your device in Alexa’s Skills, then try Disabling and Re-enabling the Skill. 

Disabling the skill unlinks your Alexa and Manufacturers accounts. 

After clicking “Disable Skill”, look for your device in the “My Skills” section. If it’s no longer there, then you’ve successfully disabled it. 

Make sure to restart the device before re-enabling the skill after disabling it, to flush all cached settings

To re-enable the skill, search for it via the search icon in the top right of the screen. You will need to provide permission to link again.

This has worked for me before when the manufacturer made changes to the app's authentication requiring an account relinking.

Note: If you are still getting the message Alexa is unresponsive, you may also need to delete and re-add the “device” under “Devices” at the bottom of the Alexa App. This involves clicking on the device, clicking the gear icon, and then the bin icon. From there you’ll need to re-add the device from the manufacturer's app.

8. Update the device manufacturer’s app and the Alexa app to the latest version

It’s possible that Alexa no longer supports the older version of the device manufacturer's app that you have installed.

Or you could have a really old version of the Amazon Alexa app, which could be causing you problems.

Update Apps

To update them, go to Google Play or the App Store, and search for the installed apps to see if an update is available.

If so click update to download the latest version. On successful installation, open up the app to ensure you can still control the device. 

Finally, test the Alexa voice command again to see if it works.

Tip: You can also ask “Alexa, check for updates” to see if everything is as it should be.

9. Uninstall and reinstall the device manufacturer’s app

If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturer's app to resolve the problem. As you can see above, updating the app version usually doesn’t require you to set up the device again -whereas this approach will.

Note: Depending on the app, you may lose some app data or settings with this approach.

10. Update the device firmware to the latest version

The device Alexa is attempting to control runs on firmware, which is essentially software that makes the device work. This firmware is different from the manufacturer's app, which is used to communicate with the device.

Much like any other software, device firmware is not always perfect and can be prone to bugs and other system errors. You can get rid of some of these errors and speed up your device by upgrading its firmware.

There is usually a section within the manufacturer's app where you can see the current version of the device's firmware and if any updates are available.

If there are updates, then it’s worth installing them and then testing out the voice command again to see if that solves the problem.

11. Router Settings

In researching this article, I read how some users have had issues with certain brands of Wi-Fi routers. In other cases, recent firmware updates to routers that previously worked, activated a tighter security protocol, causing the problem.

This tighter security policy blocked devices from communicating with each other on the same Wi-Fi network, resulting in the “Alexa Device is Unresponsive” message.

• AP Isolation: AP (Access Point) Isolation is a security feature present on some routers that prevents devices connected to the Wi-Fi network from communicating with each other. Enabling this feature may prevent your Alexa device from sending commands to other smart devices on your network.
• Client Isolation: Similar to AP Isolation, Client Isolation also blocks communication between devices on the same network. If you are having trouble with Alexa not communicating with other devices, this setting may be worth investigating.
• UPnP (Universal Plug and Play): UPnP allows devices on a network to discover each other and establish functional network services. Disabling UPnP can cause issues with device communication on your network, as it's used by many smart devices to easily connect and interact.
• MAC Address Filtering: MAC address filtering enhances security by permitting router traffic exclusively from approved devices. If your Alexa or smart device isn't on the approved list, communication issues may arise.
• Guest Network: If your Alexa device and the smart device you're trying to control are not on the same Wi-Fi network, they may not be able to communicate with each other.
• Firewall Settings: Some routers have built-in firewalls for additional security. Overly strict firewall settings may prevent your Alexa device from communicating with other devices on your network.

12. Factory reset the device

If all else fails, and you still are experiencing the Alexa device is unresponsive message, you can still try a factory reset of the device Alexa is trying to connect to. A factory reset wipes the device completely and returns it to its original form. The problem with performing a factory reset is that the device’s memory will be erased. That’s why most people save this solution to be used as a last resort. 

Different devices follow different procedures for performing a hard reset. It usually involves holding certain buttons for a specific amount of time. I recommend you check the user manual of the device to find out how to perform a factory reset.

Once complete, you can set up the device again in the manufacturer's app, relink the Alexa Skill and try the voice command again.

Conclusion

I hope the above tips help in getting rid of the Alexa device is unresponsive error message.

Trying to get two devices from different manufacturers to talk to each other can be very frustrating. Even more frustrating if dealing with their customer support and they blame each other!

Leave a comment below if none of these tips worked or let me know what worked for you!

Sources

https://www.amazonforum.com/

The post Alexa Device is Unresponsive: Solved with 5 Easy Steps appeared first on Smart Home Perfected.